About Us

Who We Are

HSBC's presence in Malaysia dates back to 1884 when the Hongkong and Shanghai Banking Corporation Limited established its first office in the country, on the island of Penang, with privileges to issue currency notes. Thereafter, it opened branches in Ipoh in 1909 followed by branches in Malacca, Johore Bahru and Kuala Lumpur in 1910. The Kota Bharu branch was opened in 1912.

In the 1920s and 1930s, the Bank opened more branches in several states. The Sungai Petani branch was opened in 1922, the Kuantan branch in 1929, the Muar branch in 1930 and the Kuala Terengganu branch in 1936.

In Sabah, the first branch opened in Kota Kinabalu in 1947. Branches were set up in Sandakan and Tawau a year later, followed by Labuan in 1957.

Meanwhile in Sarawak, a branch was opened in Kuching in 1958. Another was established in Sibu in 1959, followed by a second branch in Kuching in 1964.

By 1959, The Hongkong and Shanghai Banking Corporation Limited had embarked on a programme of acquisitions - including The Mercantile Bank and alliances and has network of 40 branches throughout Malaysia. Through the acquisition of The Mercantile Bank, which started operations in Malaysia in 1860, HSBC is indirectly the oldest bank in Malaysia.

Currently HSBC Bank Malaysia Berhad has a network of 40 branches nationwide.

In 2006, HSBC was the first foreign bank to be awarded license to operate a Takaful (Islamic insurance) business in Malaysia. HSBC Amanah Takaful (Malaysia) Sdn Bhd, a joint venture between HSBC Insurance (Asia Pacific) Holdings Limited (49% shareholding), Jerneh Asia Berhad (31% shareholding) and Employees Provident Fund Board of Malaysia (20% shareholding); commenced operations in August 2006.

HSBC Bank Malaysia was the first locally incorporated foreign bank to be awarded the Islamic banking subsidiary license in Malaysia in 2007. In August 2008, HSBC Amanah Malaysia Berhad, a fully fledged Islamic bank wholly owned by HSBC Bank Malaysia, commenced its operations and now has four branches around the country.

 

Our Local Incorporation

Hongkong Bank Malaysia Berhad was incorporated on 1 October 1984. The Malaysian branch operations of The Hongkong and Shanghai Banking Corporation Limited were localised and transferred to Hongkong Bank Malaysia Berhad on 1 January 1994, making it the first foreign owned financial institution to be localised. Later, in conjunction with the HSBC Group's global rebranding exercise, the legal name HSBC Bank Malaysia Berhad was adopted on 23 February 1999.

 

Our Group Companies In Malaysia

• HSBC Amanah Malaysia Berhad
• HSBC Amanah Takaful (Malaysia) Sdn Bhd
• HSBC Sales and Services Malaysia Sdn Bhd
• HSBC (Malaysia) Trustee Berhad
• HSBC Electronic Data Processing (Malaysia) Sdn Bhd

 

Our Global Reach

HSBC Bank Malaysia Berhad is a fully owned subsidiary of HSBC Holdings plc, the holding company of the HSBC Group. Headquartered in London, England, HSBC Holdings is one of the largest banking and financial services organisations in the world, with more than 8500 offices in 86 countries and territories in Asia Pacific, Europe, the Americas, the Middle East and Africa.

 

Our Staff

HSBC Bank Malaysia Berhad employs more than 5,000 people in Malaysia.

For recruitment matters, please contact us as follows:

E-mail: recruitment@hsbc.com.my

 

Our Awards and Recognition

2009

• Best Domestic Cash Manager - Euromoney
• Best Foreign Commercial Bank – FinanceAsia
• Blueprint Award (RAM Award of Distinction 2008) (MRCB Southern Link Berhad Sukuk transaction) – RAM League Awards 2009
• Best Islamic Project Finance Deal (Malaysia) (MRCB Southern Link Berhad Sukuk transaction) – The Asset Triple A Awards for Islamic Finance
• Most Innovative Islamic Finance Deals (MRCB Southern Link Berhad Sukuk transaction) – The Asset Triple A Awards for Islamic Finance
• Most Innovative Islamic Finance Deals (Cagamas RM2 billion Sukuk Commodity Murabahah deal) – The Asset Triple A Awards for Islamic Finance
• Best Subcustodian – The Asset Triple A Transaction Banking Awards
• Best Domestic Custodian – The Asset Triple A Transaction Banking Awards
• Best Trade Finance Bank – The Asset Triple A Transaction Banking Awards
• Best Transaction Bank – The Asset Triple A Transaction Banking Awards

To view more awards and accolades, please search our archive.

 

Our Comprehensive Products and Services

HSBC Bank Malaysia Berhad's ability to combine international expertise with in-depth knowledge and experience places us in a unique position to serve customers' domestic and international needs. The Bank's pioneering role reflects its long-term commitment to its customers and to Malaysia. Its extensive range of corporate financial products, which include import-export, money markets, treasury and foreign exchange services, and personal financial services are unrivalled.

HSBC Amanah Malaysia Berhad and HSBC Amanah Takaful (Malaysia) Sdn Bhd complement the Bank by providing a full suite of Islamic financial solutions for both retail and corporate customers.

As an innovative Bank, HSBC Bank Malaysia led the Malaysian banking industry into the electronic age with the introduction of the nation's first online automated teller machine (ATM), and the launch of Electronic Touch Banking and Hexagon - the Group's global PC-based banking financial services platform - in the early 1980s.

Our new web-based solution platform, HSBCnet boasts of unrivalled security credentials with the introduction of Malaysia's first security technology, 'Virtual Keyboard'. Employing the best-of-breed technologies in HSBCnet, HSBC customers were one of the earliest to enjoy online cheque image enquiry.

Customers of HSBC Bank Malaysia were also the first to benefit from account updates via the SMS (Short Messaging Service) alert facility and since September 2000, customers have been able to trade shares listed on Bursa Malaysia online with selected stockbroking companies.

In July 2001, the Bank launched the state-of-art cheque deposit machine, ChequeScan, which provided increased security and made depositing cheques faster and simpler.

The Bank launched a fully-fledged Internet Banking in January 2002, the first foreign-controlled bank to do so. Its website offers an impressive range of services, including fund and telegraph transfers, share applications, bill payments, credit card advances and cheque-book and account statement requests.

The Bank was also the first and the only bank in Malaysia to offer a dual security log-into Internet Banking via its Security Device.

In June 2003, HSBC Bank Malaysia became the first foreign bank in Malaysia to launch the Europay-MasterCard-Visa (EMV) compliant chip credit card for both its MasterCard and Visa credit cards.

 

Our Corporate Sustainability

Corporate sustainability has long been a vital element in HSBC Bank Malaysia's business strategy for long-term success. The Bank is strongly committed to its role as a responsible Malaysian corporate citizen through its contribution to the community in which it operates in.

Much of its endeavours have been devoted to the promotion of environmental conservation, the advancement of education, the support of philanthropic causes, the preservation of culture and heritage in the country.

In its long-standing efforts to conserve and protect the environment, the Bank's notable partners in Malaysia include WWF-Malaysia and Malaysian Nature Society (MNS). HSBC Bank Malaysia also supports programmes that provide underprivileged children with the opportunity to further their education.

At the same time, HSBC Bank Malaysia reaches out to the disadvantaged community through the voluntary involvement and assistance from its employees. Its aim is not to provide financial support alone, but also educational and vocational training to this special group.