About Us

Our Branch Network

HSBC's presence in Malaysia dates back to more than 120 years. The Hongkong and Shanghai Banking Corporation Limited established its first branch in the country in 1884, on the island of Penang, with privileges to issue currency notes. Thereafter, it opened branches in Ipoh in 1909 followed by branches in Malacca, Johore Bahru and Kuala Lumpur in 1910. The Kota Bharu branch was opened in 1912.

In the 1920s and 1930s, the Bank opened more branches in several states. The Sungai Petani branch was opened in 1922, the Kuantan branch in 1929, the Muar branch in 1930 and the Kuala Terengganu branch in 1936.

In Sabah, the first branch opened in Kota Kinabalu in 1947. Branches were set up in Sandakan and Tawau a year later, followed by Labuan in 1957.

Meanwhile in Sarawak, a branch was opened in Kuching in 1958. Another was established in Sibu in 1959, followed by a second branch in Kuching in 1964.

By 1959, The Hongkong and Shanghai Banking Corporation Limited had embarked on a programme of acquisitions - including The Mercantile Bank and alliances and has network of 40 branches throughout Malaysia. Through the acquisition of The Mercantile Bank, which started operations in Malaysia in 1860, HSBC is indirectly the oldest bank in Malaysia.

 

Our Local Incorporation

Hongkong Bank Malaysia Berhad was incorporated on 1 October 1984. The Malaysian branch operations of The Hongkong and Shanghai Banking Corporation Limited were localised and transferred to Hongkong Bank Malaysia Berhad on 1 January 1994, making it the first foreign owned financial institution to be localised. Later, in conjunction with the HSBC Group's global rebranding exercise, the legal name HSBC Bank Malaysia Berhad was adopted on 23 February 1999.

 

Our Group Companies In Malaysia

• HSBC Amanah Takaful (M) Sdn Bhd
• HSBC Sales and Services Malaysia Sdn Bhd
• HSBC (Malaysia) Trustee Berhad
• HSBC Electronic Data Processing (Malaysia) Sdn Bhd
• HSBC Corporate Advisory (Malaysia) Sdn Bhd

 

Our Global Reach

The Bank is a fully owned subsidiary of HSBC Holdings plc, the holding company of the HSBC Group. Headquartered in London, England, HSBC Holdings is one of the largest banking and financial services organisations in the world, with over 10,000 offices in 83 countries and territories in Asia Pacific, Europe, the Americas, the Middle East and Africa.

 

Our Staff

The Bank employs about 5,000 people in Malaysia.

For recruitment matters, please contact us as follows:

E-mail: recruitment@hsbc.com.my

 

Media Contact

You may reach us via the following:

General line: 603-2070 0744
Telephone: 603-2270 3351 (Public Affairs)
Facsimile: 603-2072 4366
E-mail: elizabethwee@hsbc.com.my or loiskam@hsbc.com.my

 

Our Awards and Recognition

HSBC Bank Malaysia Berhad's (the Bank)reputation within the industry was enhanced when it garnered several prestigious awards.

In 2007, the Bank was awarded for the first time the prestigious Best Retail Bank for excellence in Retail Financial Services in Malaysia and have been named the Best Foreign Bank in Malaysia by Finance Asia for two consecutive years in 2006 and 2007.

For the year 2005, in the Asiamoney Cash Management Poll, HSBC bagged three out of four awards, namely the 'Best Overall for Cross-Border Services', the 'Most Innovative Solutions', and the 'Best at Understanding Business Strategies, Objectives and Requirements' in the Best Foreign Cash Management Bank category.

Other awards include the 'Asia Risk End-User Survery for Derivatives: Top for Malaysia' by AsiaRisk, the 'Information Technology Premier Award 2006' by The Prime Minister's Quality Award 2005, the 'Top Rated 2005 Agent Banks in Emerging Markets Survey for Malaysia' by Global Custody and the 'Best Malaysia Deal for Cagamas RM2.05 billion RMBS' and 'Best Islamic Finance Deal for Cagamas RM2.05 billion RMBS' by FinanceAsia.

The Bank has also won the 'Best Foreign Commercial Bank in Malaysia' by FinanceAsia and 'Best Sub-Custodian for Malaysia' by Global Finance for two years in a row (2004 and 2005)

In 2004, HSBC Malaysia won the Triple A awards for 'Best Bank' and 'Best Debt House' in Malaysia for 2004 by The Asset. Other notable recognitions include 'Best Regional Bank' for Asia from Trade Finance and 'Best Trade Finance Bank In Asia' from Global Finance within the same year.

The Bank was also named the 'Best Consumer Internet Bank 2003 and 2006' for Malaysia by Global Finance, apart from winning the Multimedia Super Corridor-Asia Pacific ICT Award (MSC-APICTA) for the 'Best of E-Commerce Applications' for its v-Banking:Automatic@HSBC proposition in 2003.

In 2002, HSBC Malaysia was awarded the 'Bank of the Year' for Malaysia by The Banker, one of the highest accolades in the Global Banking world. The Bank was also voted the 'Best Foreign Bank' in Malaysia by FinanceAsia in 2002 and 2006.

 

Our Services and Products

HSBC Bank Malaysia Berhad's ability to combine international expertise with in-depth knowledge and experience places us in a unique position to serve customers' domestic and international needs. The Bank's pioneering role reflects its long-term commitment to its customers and to Malaysia. Its extensive range of Corporate financial products, which include import-export, money markets, treasury and foreign exchange services, and Personal Financial Services are unrivalled.

As an innovative bank, HSBC Bank Malaysia led the Malaysian banking industry into the electronic age with the introduction of the nation's first online automated teller machine (ATM), and the launch of Electronic Touch Banking and Hexagon - the Group's global PC-based banking financial services platform - in the early 1980s. Our new web-based solution platform, HSBCnet boasts of unrivalled security credentials with the introduction of Malaysia's first security technology, 'Virtual Keyboard'. Employing the best-of-breed technologies in HSBCnet, HSBC customers were one of the earliest to enjoy online cheque image enquiry.

Customers of HSBC Bank Malaysia Berhad were also the first to benefit from account updates via the SMS (Short Messaging Service) alert facility and since September 2000, customers have been able to trade shares listed on Bursa Malaysia online with selected stockbroking companies. In July 2001, the Bank launched the state-of-art cheque deposit machine, ChequeScan, that provided increased security and made depositing cheques faster and simpler.

The Bank launched a fully-fledged Internet Banking in January 2002, the first foreign-controlled bank to do so. Its website offers an impressive range of services, including fund and telegraph transfers, share applications, bill payments, credit card advances and cheque-book and account statement requests. The Bank was also the first and the only bank in Malaysia to offer a dual security log-into Internet Banking via its Security Device.

In June 2003, HSBC Bank Malaysia Berhad became the first foreign bank in Malaysia to launch the Europay-MasterCard-Visa (EMV) compliant chip credit card for both its MasterCard and Visa credit cards.

 

Our Corporate Sustainability

HSBC Bank Malaysia Berhad is strongly committed to perfoming its role as a responsible Malaysian corporate citizen through its contribution to the well being of society and the community it operates in. Much of its endeavours have been devoted to the promotion of environmental conservation, the advancement of education, the support of philatropic causes, the preservation of culture and heritage in the country.

In its long-standing efforts to conserve and protect the environment, the Bank's notable partners in Malaysia include WWF-Malaysia, Malaysian Nature Society and Earthwatch. HSBC Malaysia also provides opportunity to children from underpriviledged backgrounds to further their education through scholarships and financial aid.

At the same time, HSBC Bank Malaysia Berhad reaches out to the disadvantaged by giving direct assistance to various charities and organisations as well as through the voluntary involvement of its employees. Its aim is to provide support for education and vocational training to this special group.