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About Us

HSBC Bank Malaysia Berhad

HSBC MalaysiaHSBC Bank Malaysia Berhad is a member of the HSBC Group and is its principal representative in Malaysia. Our Head Office is located at:

North Tower, No 2 Leboh Ampang, 50100 Kuala Lumpur, Malaysia.
Telephone: 603-2075 3000 ; Facsimile: 603-20701146

 

Who We Are

HSBC's presence in Malaysia dates back to 1884 when the Hongkong and Shanghai Banking Corporation Limited established its first office in the country, on the island of Penang, with privileges to issue currency notes.

By 1959, The Hongkong and Shanghai Banking Corporation Limited had embarked on a programme of acquisitions. Through the acquisition of The Mercantile Bank, which started operations in Malaysia in 1860, HSBC is indirectly the oldest bank in Malaysia.

It opened offices in Ipoh in 1909 followed by branches in Malacca, Johor Bahru, and Kuala Lumpur in 1910. The Kota Bharu branch was opened in 1912.

In the 1920s to 1930s, the Bank opened more branches in several states. The Sungai Petani branch was opened in 1922, the Kuantan branch in 1929, the Muar branch in 1930, and the Kuala Terengganu branch in 1936.

In Sabah, the first branch opened in Kota Kinabalu in 1947. Branches were set up in Sandakan and Tawau a year later, followed by Labuan in 1957.

Meanwhile, in Sarawak, a branch was opened in Kuching in 1958. Another was established in Sibu in 1959, followed by a second branch in Kuching in 1964.

In 2006, HSBC was the first foreign bank to be awarded license to operate a Takaful (Islamic insurance) business in Malaysia. HSBC Amanah Takaful (Malaysia) Sdn Bhd, a joint venture between HSBC Insurance (Asia Pacific) Holdings Limited (49% shareholding), Jerneh Asia Berhad (31% shareholding) and Employees Provident Fund Board of Malaysia (20% shareholding); commenced operations in August 2006.

In 2007, HSBC Bank Malaysia was the first locally incorporated foreign bank to be awarded an Islamic banking subsidiary licence in Malaysia, and HSBC Amanah Malaysia Berhad, a full-fledged Islamic bank wholly owned by HSBC Bank Malaysia, commenced operations in August 2008. HSBC in Malaysia has a network of 68 branches nationwide, of which 26 are HSBC Amanah Malaysia Berhad branches.

 

Our Local Incorporation

Hongkong Bank Malaysia Berhad was incorporated on 1 October 1984. The Malaysian branch operations of The Hongkong and Shanghai Banking Corporation Limited were localised and transferred to Hongkong Bank Malaysia Berhad on 1 January 1994, making it the first foreign owned financial institution to be localised. Later, in conjunction with the HSBC Group's global rebranding exercise, the legal name HSBC Bank Malaysia Berhad was adopted on 23 February 1999.

 

Our Group Companies In Malaysia

  • HSBC Amanah Malaysia Berhad
  • HSBC Amanah Takaful (Malaysia) Sdn Bhd
  • HSBC Sales and Services Malaysia Sdn Bhd
  • HSBC (Malaysia) Trustee Berhad
  • HSBC Electronic Data Processing (Malaysia) Sdn Bhd

 

Our Global Reach

HSBC Bank Malaysia is a member of the HSBC Group. HSBC is one of the world's largest banking and financial services organisations serving some 55 million customers. Headquartered in London, HSBC operates through long-established businesses and an international network of some 6,600 offices in around 80 countries and territories. Our aim is to be acknowledged as the world's leading international bank.

 

Our Staff

HSBC Bank Malaysia Berhad employs more than 5,000 people in Malaysia.

For recruitment matters, please contact us as follows:

E-mail: recruitment@hsbc.com.my

 

Our Awards and Recognition : 2013

  • Best Bank In Malaysia (HSBC Bank Malaysia Berhad)The Asset Triple A Country Awards (11th consecutive year)
  • Best Debt House (HSBC Bank Malaysia Berhad)The Asset Triple A Country Awards (7th consecutive year)
  • Best Deal, Malaysia (HSBC Amanah Malaysia Berhad)(Sime Darby Sukuk) - The Asset Triple A Country Awards
  • Best Foreign Bank (HSBC Bank Malaysia Berhad)Alpha Southeast Asia (5th consecutive year)
  • Best Foreign Commercial Bank (HSBC Bank Malaysia Berhad)Finance Asia (3rd consecutive year. This is our 10th win)
  • Best Wealth Manager, Malaysia (HSBC Bank Malaysia Berhad)The Asset Triple A Private Banking, Wealth Management and Investment Awards 2013
  • Best Sub-Custodian (HSBC Bank Malaysia Berhad)The Asset Triple A: Asset Servicing Awards 2013
  • Best Domestic Custodian (HSBC Bank Malaysia Berhad)The Asset Triple A: Asset Servicing Awards 2013
  • Best Cash Management Bank in Malaysia Euromoney (Euromoney Cash Management Poll)
  • Best Fund Administrator - Retail Funds (HSBC Bank Malaysia Berhad)The Asset Triple A: Asset Servicing Awards 2013
  • Best Islamic Project Finance House (HSBC Amanah Malaysia Berhad)The Asset Triple A: Islamic Finance Awards 2013
  • Best Corporate Sukuk (HSBC Amanah Malaysia Berhad) (Axiata RMB Sukuk) – The Asset Triple A: Islamic Finance Awards 2013
  • Best Islamic Deal, Malaysia (HSBC Amanah Malaysia Berhad) (Axiata RMB Sukuk) – The Asset Triple A: Islamic Finance Awards 2013
  • Best Islamic Project Finance (HSBC Amanah Malaysia Berhad) (Tanjung Bin Energy) – The Asset Triple A: Islamic Finance Awards 2013
  • Islamic Deal of the Year (HSBC Amanah Malaysia Berhad) (Republic of Indonesia USD1 billion Global Sukuk) – The Asset Triple A: Islamic Finance Awards 2013
  • Best Sovereign Sukuk (HSBC Amanah Malaysia Berhad) (Republic of Indonesia USD1 billion Global Sukuk) – The Asset Triple A: Islamic Finance Awards 2013
  • Best Islamic Deal, Indonesia (HSBC Amanah Malaysia Berhad) (Republic of Indonesia USD1 billion Global Sukuk) – The Asset Triple A: Islamic Finance Awards 2013
  • Best Islamic Deal, Kazakhstan (HSBC Amanah Malaysia Berhad) (Development Bank of Kazakhstan MYR240 Million) – The Asset Triple A: Islamic Finance Awards 2013
  • The Banker Deals of the Year 2013 (HSBC Amanah Malaysia Berhad) (Development Bank of Kazakhstan MYR240 Million) – The Banker
  • Most Outstanding Islamic Finance Product (HSBC Amanah Malaysia Berhad) (Axiata RMB1.0bn offshore Renminbi Sukuk) – KLIFF Islamic Finance Awards
  • Lead Manager Award 2012 Islamic By Number of Issues - Joint 3rd (HSBC Amanah Malaysia Berhad)RAM Rating
  • Most Innovative Deal of the Year (HSBC Amanah Malaysia Berhad) (Tanjung Bin Energy's MYR3.29billion Senior Sukuk) – RAM Rating
  • First RAM-rated Foreign Entity from Republic of Kazakhstan (HSBC Amanah Malaysia Berhad) (Development Bank of Kazakhstan MYR240 Million) – RAM Rating
  • Best Deal of The Year 2012 (HSBC Amanah Malaysia Berhad) (Axiata RMB1.0bn offshore Renminbi Sukuk) – Alpha Southeast Asia
  • Most innovative Deal (HSBC Amanah Malaysia Berhad) (Axiata RMB Sukuk) – Euromoney Islamic Finance Awards
  • Cross Border Deal of the Year (HSBC Amanah Malaysia Berhad) (Axiata USD$1.5 billion multi-currency Sukuk Issuance) – Islamic Finance News Awards
  • No.1 Top Rated Agent Bank 2012 for Leading Clients (HSBC Bank Malaysia Berhad)Global Custodian
  • No.1 Sub-Custodian Bank 2012 in the weighted category (HSBC Bank Malaysia Berhad) Global Investor
  • Top Bancatakaful Provider 2012 (HSBC Amanah Takaful (M) Sdn Bhd)Malaysian Takaful Association
  • Top Bancatakaful Producer (HSBC Amanah Takaful (M) Sdn Bhd)Malaysian Takaful Association
  • Best in Corporate Social Responsibility (HSBC Amanah Takaful (M) Sdn Bhd)Malaysian Takaful Association
  • Largest Payment Volume for Visa Signature (HSBC Bank Malaysia Berhad)Visa Malaysia Bank Awards
  • Highest Payment Volume Growth for Platinum (HSBC Bank Malaysia Berhad)Visa Malaysia Bank Awards

To view more awards and accolades, please search our archive.

 

Our Comprehensive Products and Services

HSBC Bank Malaysia’s ability to combine international expertise with in-depth local knowledge and experience places it in a unique position to serve customers' domestic and international needs. The Bank's pioneering role reflects its long-term commitment to its customers and to Malaysia. Its extensive range of services include personal financial services, commercial banking, global banking and markets, Takaful (Islamic insurance) and Islamic financial solutions.

As an innovative bank, HSBC Bank Malaysia led the Malaysian banking industry into the electronic age with the introduction of the nation's first online automated teller machine (ATM), and the launch of Electronic Touch Banking and Hexagon - the Group’s global PC-based banking financial services platform - in the early 1980s. Our new web-based solution platform, HSBCnet boasts of unrivalled security credentials with the introduction of Malaysia’s first security technology, "Virtual Keyboard". Employing the best-of-breed technologies in HSBCnet, HSBC customers were one of the earliest to enjoy online cheque image enquiry.

Customers of HSBC Bank Malaysia were also the first to benefit from account updates via the SMS (Short Messaging Service) alert facility and since September 2000, customers have been able to trade shares listed on Bursa Malaysia online with selected stockbroking companies. In July 2001, the Bank launched the state-of-art cheque deposit machine - ChequeScan that provided increased security and made depositing cheques faster and simpler.

The Bank launched a full-fledged Internet Banking service in January 2002, the first foreign-controlled bank to do so. Its website offers a range of services, including fund and telegraphic transfers, share applications, bill payments, credit card advances, and cheque-book and account statement requests.

The Bank was also the first and the only bank in Malaysia to offer a dual security log-into Internet Banking via its Security Device.

In June 2003, HSBC Bank Malaysia became the first foreign bank in Malaysia to launch the Europay-MasterCard-Visa (EMV)-compliant chip credit card, for both its MasterCard and Visa credit card.

 

Our Corporate Sustainability

As a leading financial institution, HSBC upholds its commitments to continuously forge meaningful relationships with the local communities where we operate, through sustainable and effective engagement initiatives. At HSBC, we take pride in managing our business responsibly while addressing the expectations of our shareholders, customers and employees to maximize positive impacts on society.

As a leading financial institution, HSBC upholds its commitments to continuously forge meaningful relationships with the local communities where we operate, through sustainable and effective engagement initiatives. At HSBC, we take pride in managing our business responsibly while addressing the expectations of our shareholders, customers and employees to maximize positive impacts on society.

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