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Graduate Opportunities - Retail Banking and Wealth Management Stream
Objectives
To provide foundations for RBWM Executive Trainees (ETs) to become managers who are highly knowledgeable professionals and specialists in the Retail Banking and Wealth Management business. It is anticipated that those selected for the Programme will be capable of reaching senior management levels (assuming that high performance is sustained consistently) during the course of their career with the Bank.
Programme Design
Duration: Approximately 30 months
Induction:
2 weeks – Induction Programme by Learning, Talent, Resourcing & Organisation Development (LTROD)
Phase 1: (Attachment ; Duration: 9 months)
1. 6 months - Core Attachment in one of HSBC Malaysia's 52 branches.
2. 3 months - Supplementary Attachment in other RBWM functions :
- Branch Sales (Branch / Direct Sales Team)
- Telesales
- Collections and Recoveries (CRU)
- Investment and Insurance Services
- Card Products (CPD) (Credit Operations / Card Operations)
- Credit Assessment Centre (CAE)
- Credit Administration (CDA)
- Marketing
- HSBC Amanah
Phase 2:
1. 15-18 months – First posting
2. 4 weeks (within time frame of First posting) – Group Graduate Development Programme (GGDP) in Bricket Wood, UK
Phase 3:
Resume First/current posting in stream, or movement to Second posting either in same stream or (exceptionally) cross-functional transfer (15-18 months), within which the 3-weeks Regional Graduate Development Programme (RGDP) in Hong Kong will take place.
Support And Mentoring
Senior Managers in RBWM are appointed as line mentors to provide ETs career guidance.
The RBWM ETs are further supported by HR for their placement / development and career counselling.
Training
Suitable/relevant training courses would be identified by the line mentors / managers for the ET to attend during their attachment / posting in RBWM.
Further training needs can be identified based on:
- GGDP assessment and feedback from line managers and trainers
- Individual needs
Performance Management
During the programme, the ETs will follow the standard performance management mechanism for all executives in the Bank.
Performance targets will be set and agreed with in the beginning of each attachment. On-going performance reviews and appraisal meetings will be conducted by the line manager to whom the ET reports for the attachment.
Having completed all attachments in RBWM MDP (approximately after 30 months of service) with satisfactory performance and line manager’s endorsement, the ET 'graduates' from the RBWM MDP.
Salary Progression
New recruits will join RBWM MDP as an Executive Trainee (ET) on 6 months' probation.
Subject to satisfactory performance and line endorsement, the probation will be confirmed after 6 months’ of service and monthly salary will be adjusted. He / She is henceforth confirmed as an Executive of the Bank.
Thereafter, towards the end of each year, an appraisal rating will be determined and used for the Variable Bonus Scheme (VBS) to determine amount of bonus for the year. Salary will also be adjusted annually based on the Executive’s performance as reflected in his / her performance review.
Salary review and/or promotion will be considered subject to:
- consistently having achieved 2 years’ of good appraisal ratings;
- line manager's recommendation
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