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HSBC Premier

Emergency Support

Feel at home wherever you are with HSBC Premier's international banking services.

Global Safety Net - Emergency support services for you and your family through emergency hotline, emergency cash advance1, next-day card replacement for your lost or stolen HSBC Premier World MasterCard® Credit Card and ATM card.

  • For round-the-clock toll free assistance, you can call from Malaysia 1-300-88-9393, Overseas Call Collect 603-8321 5222 or the HSBC Premier Emergency hotline2 at +1-908-PREMIER (+1-908-7736437).
  • Travel protection of up to RM2,000,000 for yourself and up to RM200,000 for your child when airline tickets are purchased via HSBC Premier World MasterCard® Credit Card3.

Note:
1 Emergency encashment service is subject to local regulations.
2 Please dial the international access code from the country you are calling from before dialing +1-908-PREMIER. IDD charges apply.
3 Subject to Terms & Conditions stated in the master certificate(s).

The information provided is intended as a general guide for reference. Benefits and features may be subject to local country regulatory restrictions. Please refer to the Service Guide for detailed information