Credit Card Education

Protect Your Card

Ways to protect yourself

Prevention is the first step in battling identity theft. To minimize the risk of someone stealing your identity and the pain of cleaning up the aftermath.

Listed below are some useful guidelines you can adopt:

Carry only the cards (credit and ID) that you need to have with you; file others in a safe place at home.
Sign your credit cards immediately.
Do not attach a pin number to any cards you carry with you.
Do not attach or write a pin number on anything you are going to discard (e.g. a receipt).
Shred any document that contains your credit card number before you discard it.
Check receipts to ensure you received your own and not someone else's.
Alert your card issuer if you do not receive your statements. Someone could have taken them from your mailbox and could be using your credit card number.
Do not give personal information or account numbers to anyone until you have confirmed the identity of the person requesting the information and verified that you need to provide them with the information.

What to do if your identity is stolen

Taking quick action can help overcome some of the difficulties cause by identity theft. We suggest you make a report to local authorities immediately to report any identity theft. In addition, if you are a HSBC credit cardholder, call 1-300-88-1727 / 603-2054 8800 to report any lost/stolen HSBC credit cards immediately