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Common Threats

 

Phishing, Fraudulent & Spoof website

  • Phishing involves an email message being sent out randomly, claiming to come from a legitimate organisation such as a bank, online payment service, online retailer, etc.
  • The email will contain a link that takes you to a fraudulent & spoof website that looks identical, or at least very similar, to the organisation's genuine site.
  • You may be asked to provide personal security information eg. your account number, PIN, security code etc.

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Spyware

  • A computer software program that gathers information about a computer user without the user's knowledge or informed consent.
  • Transmits the collected information to an unauthorised organisation that expects to be able to profit from it in some way.
  • Want to find out more about spyware? Please click here.

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Trojan Horse

  • A type of computer virus that is a computer program masquerading as another program.
  • Appears innocent, but your files could be damaged or erased if you open the program.


To learn more about online security, please visit the HSBC Group online security page.

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Report Fraud

If you suspect a fraud case, please call:

Premier: 1300 88 9393 (local) / 603 8321 5208 (overseas)

Corporate: 1300 88 1128 (local) / 603 2050 7188 (overseas)

Amanah: 1300 80 2626 (local) / 603 8321 5200 (overseas)

Others: 1300 88 1388 (local) / 603 8321 5400 (overseas)