Need help with online banking?
Whether you're new to online banking, or just need a reminder on how things work, our online banking tutorials will give you the helping hand you need.
Log on to online banking to get started
Latest video
More videos
What is Mobile Secure Key
Watch this video to learn what is Mobile Secure Key.
How To Activate Security Device
Watch this video to learn how to activate security device.
How To View and Switch For eStatement
Watch this video to learn how to view and switch for eStatement.
How To Change Online Banking Limit
Watch this video to learn how to change your online banking limit.
How To Update Personal Details
Watch this video to learn how to update your personal details via online banking.
How to start investing in Unit Trust with EZInvest
Watch this video to learn how to start investing in Unit Trust via HSBC Malaysia Mobile Banking app. In just 5 steps, you can start investing from as low as RM500 at a flat 1% - 1.5% sales charge of the investment amount depending on the fund type.
How To Perform Fund Transfer to Own HSBC Account & Other HSBC Account
It's now easier to transfer money between your own HSBC account and other HSBC account with the HSBC Malaysia Mobile Banking App. For transfer to other HSBC account, please saved the payee via online banking first.
How to log on the fast and simple way
A faster and simpler way to log on with biometrics and 6-digit PIN, to the HSBC Malaysia Mobile Banking App.
You can now log on through Face ID or fingerprint authentication in mere seconds.
Watch this video to learn how to set up.
How to pay bill on the go
It's now easier to pay bill to your saved billers with the HSBC Malaysia Mobile Banking App.
You may pay bill to a new biller only through online banking for the first time.
Watch this video to learn making bill payment in just a few simple steps.
How to pay bill on Online Banking
It’s now easier to pay bill with the enhanced Online Banking.
If you are paying to a new biller for the first time, do prepare your Security Device to generate Security Code for payment authentication.
The new biller will then be saved automatically into your saved payee list – for simpler payment process the next time.
Watch this video to learn making new bill payment now!
How to transfer money on the go
It’s now easier to transfer money to your saved payees with the HSBC Malaysia Mobile Banking App.
You may transfer money to a new payee through online banking only, in order to get the new payee saved into your payee list.
Watch this video to learn transferring funds in just a few simple steps.
How to transfer money via Instant Transfer on Online Banking
It’s now easier to receive and transfer money with the enhanced Online Banking.
If you are transferring to a new recipient for the first time, do prepare your Security Device to generate Security Code for transaction authentication.
Watch this video to learn transferring funds to a new recipient.
How To Perform DuitNow QR
To send or receive payments, simply scan and show your DuitNow QR. Watch this video to learn how.
How to register your DuitNow ID
Register to receive funds with DuitNow via the HSBC Malaysia Mobile banking app.
To receive payments via DuitNow, you must select your preferred account number to pair with your mobile number or NRIC/Passport Number.
Watch this video to learn how to register your DuitNow ID with us.
How to transfer money using DuitNow
A new way of receiving and transferring money using DuitNow through the HSBC Malaysia Mobile Banking App.
It's now easier to transfer fund by entering the recipient's registered DuitNow ID such as mobile number and NRIC.
Watch this video to learn transferring funds in just a few simple steps.
How to transfer money using DuitNow on Online Banking
With the enhanced Online Banking, it’s now easier to receive and transfer money using DuitNow.
To make payment, you only need to enter the recipient's registered DuitNow ID such as mobile number and NRIC.
Watch this video to learn performing DuitNow transfer now.
How to perform credit card payment on the go
It’s now easier to perform credit card payment with the HSBC Malaysia Mobile Banking App.
Watch this video to learn credit card payment in just a few simple steps.
How to setup Global View and perform Global Transfer
View all your personal HSBC accounts in one place. Plus, it takes just 6 seconds for your money to move between your own local and overseas HSBC account instantly with zero transfer fees.
Related services
Security Device
Safeguard your online banking with a touch of a button using our latest technology, your HSBC Security Device.
Online security
Stay safe while banking online by reading our smart tips and guideance on our tools and what you can do to protect yourself.
eStatements
Save paper and save money on fees by enroling in eStatements which are viewable via online banking and password protected.