Service downtime notice
We are constantly enhancing our system in order to bring you a more pleasant banking experience.
Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.
| Affected Services | Maintenance Date & Estimated interruption period (Malaysia local time) |
|---|---|
| Local and Foreign Transfer between HSBC Accounts | 1 Feb 2026 (12:00am - 03:00am) 8 Feb 2026 (12:00am - 03:00am) |
| DuitNow Online Banking/Wallet | 8 Feb 2026 (12:00am - 05:00am) |
FPX |
8 Feb 2026 (12:00am - 06:00am) |
| eStatement / eAdvice | 8 Feb 2026 (02:30am - 06:30am) |
| Push Notification Inbox Service (HSBC Malaysia Mobile Banking App) | 8 Feb 2026 (02:30am - 06:30am) |
JomPAY |
13 Feb 2026 (02:00am - 02:15am) |
| Credit Card Transaction Alert Notifications via Push Notification/SMS (during the maintenance period, customers will receive credit card transaction alert notification via SMS only) | 8 Feb 2026 (00:00am - 05:00am) |
| Affected Services | Local and Foreign Transfer between HSBC Accounts |
|---|---|
| Maintenance Date & Estimated interruption period (Malaysia local time) |
1 Feb 2026 (12:00am - 03:00am) 8 Feb 2026 (12:00am - 03:00am) |
| Affected Services | DuitNow Online Banking/Wallet |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
8 Feb 2026 (12:00am - 05:00am) |
| Affected Services |
FPX |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
8 Feb 2026 (12:00am - 06:00am) |
| Affected Services | eStatement / eAdvice |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 8 Feb 2026 (02:30am - 06:30am) |
| Affected Services | Push Notification Inbox Service (HSBC Malaysia Mobile Banking App) |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
8 Feb 2026 (02:30am - 06:30am) |
| Affected Services |
JomPAY |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
13 Feb 2026 (02:00am - 02:15am) |
| Affected Services | Credit Card Transaction Alert Notifications via Push Notification/SMS (during the maintenance period, customers will receive credit card transaction alert notification via SMS only) |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 8 Feb 2026 (00:00am - 05:00am) |
Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.
All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.
Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.
We apologise for any inconvenience caused.