Service Downtime Notice
Service downtime notice
We are constantly enhancing our system in order to bring you a more pleasant banking experience.
Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.
| Affected services | Maintenance date and estimated interruption period (Malaysia local time) |
|---|---|
| Online Banking | 6 Sep 2026 (12:15am - 03:15am) |
| Mobile Banking | 6 Sep 2026 (12:15am - 03:15am) |
JomPAY |
6 Sep 2026 (01:00am - 06:00am) 15 Sep 2026 (02:00am - 02:15am) |
FPX |
6 Sep 2026 (01:00am - 06:00am) 18 Sep 2026 (04:30am - 05:00am) |
Global View Global Transfer |
30 Aug 2026 (12:20am - 01:50am) 13 Sep 2026 (12:20am - 01:50am) |
Debit Card Transaction |
12 Sep 2026 (12:00am - 02:00am) 20 Sep 2026 (02:00am - 05:00am) |
| Debit Card Set/Change Pin via Mobile Banking App | 12 Sep 2026 (12:00am - 02:00am) |
| ATM/ CRM service not available | 10 Sep 2026 (12:00am - 03:00am) 20 Sep 2026 (02:00am - 05:00am) |
DuitNow Pay-to-Account DuitNow Pay-to-Proxy DuitNow QR DuitNow Online Banking/Wallet |
19 Sep 2026 (01:00am - 06:00am) |
Credit Card Transaction Alert Notifications via Push Notification/SMS
(during the maintenance period, customers will receive credit card transaction alert notification via SMS only) |
12 Sep 2026 (02:00am - 05:00am) |
| Affected services | Online Banking |
|---|---|
| Maintenance date and estimated interruption period (Malaysia local time) | 6 Sep 2026 (12:15am - 03:15am) |
| Affected services | Mobile Banking |
| Maintenance date and estimated interruption period (Malaysia local time) | 6 Sep 2026 (12:15am - 03:15am) |
| Affected services |
JomPAY |
| Maintenance date and estimated interruption period (Malaysia local time) |
6 Sep 2026 (01:00am - 06:00am) 15 Sep 2026 (02:00am - 02:15am) |
| Affected services |
FPX |
| Maintenance date and estimated interruption period (Malaysia local time) |
6 Sep 2026 (01:00am - 06:00am) 18 Sep 2026 (04:30am - 05:00am) |
| Affected services |
Global View Global Transfer |
| Maintenance date and estimated interruption period (Malaysia local time) |
30 Aug 2026 (12:20am - 01:50am) 13 Sep 2026 (12:20am - 01:50am) |
| Affected services |
Debit Card Transaction |
| Maintenance date and estimated interruption period (Malaysia local time) |
12 Sep 2026 (12:00am - 02:00am) 20 Sep 2026 (02:00am - 05:00am) |
| Affected services | Debit Card Set/Change Pin via Mobile Banking App |
| Maintenance date and estimated interruption period (Malaysia local time) | 12 Sep 2026 (12:00am - 02:00am) |
| Affected services | ATM/ CRM service not available |
| Maintenance date and estimated interruption period (Malaysia local time) |
10 Sep 2026 (12:00am - 03:00am) 20 Sep 2026 (02:00am - 05:00am) |
| Affected services |
DuitNow Pay-to-Account DuitNow Pay-to-Proxy DuitNow QR DuitNow Online Banking/Wallet |
| Maintenance date and estimated interruption period (Malaysia local time) | 19 Sep 2026 (01:00am - 06:00am) |
| Affected services |
Credit Card Transaction Alert Notifications via Push Notification/SMS
(during the maintenance period, customers will receive credit card transaction alert notification via SMS only) |
| Maintenance date and estimated interruption period (Malaysia local time) | 12 Sep 2026 (02:00am - 05:00am) |
Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.
All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.
Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.
We apologise for any inconvenience caused.