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Ways to bank

Discover all the ways you can bank with us

Online banking

Forget the hassle of parking or queuing up. You can access your accounts anytime, from anywhere in the world in just a few clicks.

  • JomPay

    Pay your bills through HSBC Personal Internet Banking from your Savings, Current or Credit Card accounts.
  • E-statements

    For your security and convenience, e-mail and e-Statements are password protected and are accessible via most mobile devices and computers.
  • FPX

    FPX is a secure and reliable online payment gateway that enables you to pay for your online purchases hassle free and in real-time.
  • Online transfers

    Avoid costly cheque fees and enjoy better savings with free online transfers. Transfer up to RM50,000 per day.
  • Bill payment

    Settling bills is now made easier with HSBC's Bill Payment service. Pay utility, education, insurance bills and more.
  • Telegraphic transfer

    Enjoy 45% savings by paying RM25 per transaction.

Log on or register for online banking

Log on using your password or security device. Alternatively, if you're an existing customer you can register for online banking today.

Online banking tutorials

Make the most of your financials from your fingertips. Click below to view the latest instructional video that will show you how to get the most from your online banking.

Mobile banking

  • View your balances and transaction history
  • Use Global View to monitor your international HSBC deposit accounts
  • Transfer funds between your linked HSBC accounts
  • Pay bills in a few taps
  • Locate ATMs and branches
  • Send and receive secure BankMail

Download our mobile banking app

In order to download the HSBC Mobile Banking App, you need to be registered for online banking and have your credentials readily available (username, memorable answer, and password). Once registered, simply download the App from the App StoreTM or Google Play™.

Express banking

  • Cash withdrawals (up to RM5,000 per day)
  • Card cash advances
  • Fund transfers*
    *You can transfer up to RM5,000 per day to any HSBC/HSBC Amanah bank account. However, for cards with secondary accounts encoded into the same card, the limit for transfers between accounts [card account and secondary accounts] on the same card is RM20,000.
  • Cheque book and statement requests
  • Account activity enquiry
  • Change your PIN

Find your nearest ATM

Find your local HSBC ATM or branch to access express banking services.

Transfer fees and timings

Intrabank funds transfer

Intrabank funds transfer fees
 Items

Internet and mobile banking

ATM

Over-the-counter

Fees and charges No No No

Daily transaction limit

RM50,000 combined limit with interbank funds transfer

RM10,000 combined limit with Instant Transfer

No limit

Payment reference

(i) Availability of payers’ names and payment references in beneficiaries’ bank statement

(ii) Availability of beneficiaries’ names and payment references in payers’ bank statement

Yes

No

Yes

Operating hours

24 hours

24 hours

Banking hours 9.30am to 4.30pm

Intrabank funds transfer fees
 Items Fees and charges

Internet and mobile banking

No

ATM

No

Over-the-counter

No
 Items

Daily transaction limit

Internet and mobile banking

RM50,000 combined limit with interbank funds transfer

ATM

RM10,000 combined limit with Instant Transfer

Over-the-counter

No limit

 Items

Payment reference

(i) Availability of payers’ names and payment references in beneficiaries’ bank statement

(ii) Availability of beneficiaries’ names and payment references in payers’ bank statement

Internet and mobile banking

Yes

ATM

No

Over-the-counter

Yes

 Items

Operating hours

Internet and mobile banking

24 hours

ATM

24 hours

Over-the-counter

Banking hours 9.30am to 4.30pm

Intrabank funds transfer timings
Crediting time Funds received by beneficiaries
Business days (Monday to Friday) Immediate
Non-business days (Saturday, Sunday and Federal Territory Public Holidays)
Immediate
Intrabank funds transfer timings
Crediting time Business days (Monday to Friday)
Funds received by beneficiaries Immediate
Crediting time Non-business days (Saturday, Sunday and Federal Territory Public Holidays)
Funds received by beneficiaries Immediate

Interbank GIRO (IBG) transfer

Interbank GIRO (IBG) transfer fees
Items Online and mobile banking ATM Over-the-counter
Fees and charges (per transaction) RM0.10 RM0.10 RM2*
Daily transaction limit RM50,000 combined limit with intrabank and interbank funds transfer RM5,000
RM500,000

Payment reference

Availability of payers' names and payment references in beneficiaries' bank statement

Availability of beneficiaries' names and payment references in payers' bank statement

Yes No Yes
Future-dated payments Yes No Yes
Operating hours 24 hours 24 hours Banking hours 9:30am to 4:30pm
Interbank GIRO (IBG) transfer fees
Items Fees and charges (per transaction)
Online and mobile banking RM0.10
ATM RM0.10
Over-the-counter RM2*
Items Daily transaction limit
Online and mobile banking RM50,000 combined limit with intrabank and interbank funds transfer
ATM RM5,000
Over-the-counter RM500,000
Items

Payment reference

Availability of payers' names and payment references in beneficiaries' bank statement

Availability of beneficiaries' names and payment references in payers' bank statement

Online and mobile banking Yes
ATM No
Over-the-counter Yes
Items Future-dated payments
Online and mobile banking Yes
ATM No
Over-the-counter Yes
Items Operating hours
Online and mobile banking 24 hours
ATM 24 hours
Over-the-counter Banking hours 9:30am to 4:30pm
Interbank GIRO (IBG) transfer timings
Crediting time Funds received by beneficiaries Refund for unsuccessful transactions
Business days (Monday to Friday) before 5:00am Same business day by 11:00am Same business day by 5:00pm
Business days (Monday to Friday) 5:01am to 8:00am
Same business day by 2:00pm
Same business day by 8:20pm
Business days (Monday to Friday) 8:01am to 11:00am
Same business day by 5:00pm
Same business day by 11:00pm
Business days (Monday to Friday) 11:01am to 2:00pm
Same business day by 8:20pm
Next business day by 11:00am
Business days (Monday to Friday) 2:01pm to 5:00pm
Same business day by 11:00pm
Next business day by 11:00am
Business days (Monday to Friday) After 5:00pm
Next business day by 11:00am Next business day by 5:00pm
Non-business days (Saturday, Sunday and Federal Territory Public Holidays)
Next business day by 11:00am
Next business day by 5:00pm
Interbank GIRO (IBG) transfer timings
Crediting time Business days (Monday to Friday) before 5:00am
Funds received by beneficiaries Same business day by 11:00am
Refund for unsuccessful transactions Same business day by 5:00pm
Crediting time Business days (Monday to Friday) 5:01am to 8:00am
Funds received by beneficiaries Same business day by 2:00pm
Refund for unsuccessful transactions Same business day by 8:20pm
Crediting time Business days (Monday to Friday) 8:01am to 11:00am
Funds received by beneficiaries Same business day by 5:00pm
Refund for unsuccessful transactions Same business day by 11:00pm
Crediting time Business days (Monday to Friday) 11:01am to 2:00pm
Funds received by beneficiaries Same business day by 8:20pm
Refund for unsuccessful transactions Next business day by 11:00am
Crediting time Business days (Monday to Friday) 2:01pm to 5:00pm
Funds received by beneficiaries Same business day by 11:00pm
Refund for unsuccessful transactions Next business day by 11:00am
Crediting time Business days (Monday to Friday) After 5:00pm
Funds received by beneficiaries Next business day by 11:00am
Refund for unsuccessful transactions Next business day by 5:00pm
Crediting time Non-business days (Saturday, Sunday and Federal Territory Public Holidays)
Funds received by beneficiaries Next business day by 11:00am
Refund for unsuccessful transactions Next business day by 5:00pm

Instant transfer

Instant transfer fees
Items Online and mobile banking - transaction below or equal RM 5,000 Online and mobile banking - transaction above RM 5,000
ATM - transaction below or equal RM 5,000
ATM - transaction above RM 5,000
Fees and charges (per transaction) Waived RM0.50* Waived
RM0.50*
Daily transaction limit RM50,000 combined limit with intrabank and interbank funds transfer RM50,000 combined limit with intrabank and interbank funds transfer
RM10,000 combined limit with intrabank and interbank funds transfer
RM10,000 combined limit with intrabank and interbank funds transfer
Payment reference Yes Yes
No No
Availaibility of payers' names and payment references in beneficiaries' bank statement Yes
Yes
No
No
Availaibility of beneficiaries' names and payment references in payers' bank statement
Yes
Yes
No
No
Operating hours 24 hours 24 hours
24 hours
24 hours
Instant transfer fees
Items Fees and charges (per transaction)
Online and mobile banking - transaction below or equal RM 5,000 Waived
Online and mobile banking - transaction above RM 5,000
RM0.50*
ATM - transaction below or equal RM 5,000
Waived
ATM - transaction above RM 5,000
RM0.50*
Items Daily transaction limit
Online and mobile banking - transaction below or equal RM 5,000 RM50,000 combined limit with intrabank and interbank funds transfer
Online and mobile banking - transaction above RM 5,000
RM50,000 combined limit with intrabank and interbank funds transfer
ATM - transaction below or equal RM 5,000
RM10,000 combined limit with intrabank and interbank funds transfer
ATM - transaction above RM 5,000
RM10,000 combined limit with intrabank and interbank funds transfer
Items Payment reference
Online and mobile banking - transaction below or equal RM 5,000 Yes
Online and mobile banking - transaction above RM 5,000
Yes
ATM - transaction below or equal RM 5,000
No
ATM - transaction above RM 5,000
No
Items Availaibility of payers' names and payment references in beneficiaries' bank statement
Online and mobile banking - transaction below or equal RM 5,000 Yes
Online and mobile banking - transaction above RM 5,000
Yes
ATM - transaction below or equal RM 5,000
No
ATM - transaction above RM 5,000
No
Items Availaibility of beneficiaries' names and payment references in payers' bank statement
Online and mobile banking - transaction below or equal RM 5,000 Yes
Online and mobile banking - transaction above RM 5,000
Yes
ATM - transaction below or equal RM 5,000
No
ATM - transaction above RM 5,000
No
Items Operating hours
Online and mobile banking - transaction below or equal RM 5,000 24 hours
Online and mobile banking - transaction above RM 5,000
24 hours
ATM - transaction below or equal RM 5,000
24 hours
ATM - transaction above RM 5,000
24 hours
Instant transfer timings
Crediting time Funds received by beneficiaries
Business days (Monday to Friday) Immediate
Non-business days (Saturday, Sunday and Federal Territory Public Holidays)
Immediate
Instant transfer timings
Crediting time Business days (Monday to Friday)
Funds received by beneficiaries Immediate
Crediting time Non-business days (Saturday, Sunday and Federal Territory Public Holidays)
Funds received by beneficiaries Immediate

Cheque and current account services

Fee per cheque issued: RM0.50 (cheque processing fee effective from January 2, 2015)

Interest rate/profit rate of current accounts:

Documents