FPX

FPX is an online payment gateway that allows you to pay for your online purchases at participating merchants' websites using your HSBC/ HSBC Amanah Current, Savings or Credit Card/-i account via HSBC Malaysia online banking.

The service charge imposed for FPX varies according to the type of service and merchant selected by customers.

No registration is required. All you need is a HSBC Malaysia online banking account and Security Device.

You can pay with FPX by:

1. Shop for your favourite goods online
2. Click the FPX logo at checkout. Select HSBC bank and you will be directed to HSBC Malaysia online banking login page
   
3. Enter your login credentials
   
4. Select account, preview and click on 'submit' to confirm payment

No. Future dated payments are not available at the moment.

For personal banking accounts, the minimum limit per transaction is RM1.00 and the maximum amount is limited up to RM200,000^* per transaction. However this is subject to change or variation.

^*The above transaction limit is subject to customers' individual online banking and merchant's limit.

There will be an FPX logo on the merchant's website and a link to connect you to FPX for payments.

If you have insufficient funds, your transaction will be rejected.

Yes, you have the option to either login via Security Device or password. 

However, for FPX transactions above RM10,000.00, the system will only prompt login via Security Device.

Your mobile number registered in HSBC/ HSBC Amanah's system may not be updated. If you have a Security Device, you may login to HSBC Malaysia online banking (Service > Update Personal Information), visit our nearest branch or contact our call centre to update your mobile number.

If you do not have a Security Device, you may contact our call centre or visit our nearest branch to update your mobile number.

Below would be our respective call centre numbers.

HSBC Bank Malaysia Berhad 1300-88-1388 (local) and +603 8321 5400 (overseas)

HSBC Premier and HSBC Amanah Premier 1300-88-9393 (local) and +603 8321 5208 (overseas)

HSBC Amanah Malaysia Berhad 1300-80-2626 (local) +603 8321 5200 (overseas)

You may login to HSBC Malaysia online banking and set your password under "activate password only" access menu.