Mobile and online banking demos

How to log on the fast and simple way

Log on easily to the HSBC Malaysia Mobile Banking app with biometrics authentication (Face ID / Touch ID). Watch this video to learn how to set it up.​

How to transfer money on the go

Transfer money easily to your saved payees with the HSBC Malaysia Mobile Banking app. Watch this video to learn how. ​

Note: You can now add payees to your payee list through the HSBC Malaysia Mobile Banking app.

How to register your DuitNow ID

To receive payments via DuitNow ID, select your preferred account number to pair with your DuitNow ID (e.g. mobile number or NRIC/passport number, business registration number).​

Watch this video to learn how to register your DuitNow ID with us.

How to perform DuitNow QR

Send and receive payments instantly using DuitNow QR. Simply scan or show the DuitNow QR code to begin the transaction.

How to transfer money using DuitNow

Send and receive money instantly on your mobile with DuitNow ID. Enter the recipient’s registered DuitNow ID (e.g. mobile number or NRIC/passport number, business registration number).​

How to pay bills on the go

Pay bills to your saved billers easily with JomPAY via the HSBC Malaysia Mobile Banking app. You can set up new bill payments through online banking.

Note: First-time bill payments to new billers can only be done through online banking.

How to make credit card payments on the go

Stay in control of your credit card transactions and perform your credit card payments with ease via the HSBC Malaysia Mobile Banking app.

How to activate your security device

Learn how to activate your physical security device to perform online transactions.

How to view and switch to eStatements

Learn how to view and switch to eStatements. You can conveniently view and download eStatements for up to the past 12 months on the HSBC Malaysia Mobile Banking app.

How to perform an Instant Transfer with a Physical Security Device

Watch this video to learn how to transfer funds to a new recipient with HSBC Online Banking. 

If you are transferring to a new recipient for the first time, please ensure you have a Physical Security Device to generate a security code for transaction authentication.

How to transfer money using DuitNow on Online Banking

Learn how to perform DuitNow transfers via HSBC Malaysia Online Banking. ​

​It’s now easier to receive and transfer money with DuitNow. Simply enter the recipient's registered DuitNow ID such as mobile number and NRIC. 

How to set up Global View and perform a Global Transfer

If you're an HSBC Malaysia Premier or Advance customer who holds accounts with overseas HSBC entities, you can view all your personal HSBC accounts (local and overseas) in one place. You can also move money easily between your local and overseas accounts with zero transfer fees.