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Contact us by phone
HSBC Bank Malaysia (Banking & Cards)
Local call numbers: 1300 88 1388
International call numbers: +603 8321 5400
Operation hours: 7:30a.m. - 9:30p.m.
HSBC Premier & Amanah Premier (Banking & Cards)
Local call number: 1300 88 9393
International call number: +603 8321 5208
International call number (Call Collect) : +603 8321 5222
Operation hours: 24 hours
HSBC Amanah (Banking & Cards)
Local call numbers: 1300 80 2626
International call numbers: +603 8321 5200
Operation hours: 7:30a.m. - 9:30p.m.
HSBC Card Activation & PIN Hotline
Local call numbers: 03 83218999
International call numbers : +603 8321 8999
Operation hours: 24 hours
HSBC Fusion
Local call number: 1300 80 1998
International call number: 03-8321 8888
Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8)
(excluding public holidays)
Visa Emergency Assistance (Overseas centres)
Singapore: 800 4481 250
Australia: 1800 450 346
UK: 0800 169 5189
USA: 1866 765 9644
Operation hours: 24 hours
MasterCard Global Services
From Malaysia: 1800 80 4594
From overseas: 1636 722 7111
Operation hours: 24 hours
Visa Emergency Assistance (Malaysia)
Local call number: 1800 80 2997
Operation hours: 24 hours
HSBC Safeguard
Local call: 1800 88 1098
International call: +603 8319 9119
Operating hours: 9:00a.m. - 6:00p.m.