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HSBC Bank Malaysia (Banking & Cards)
Local call numbers: 1300 88 1388
International call numbers: +603 8321 5400
Operation hours: 7:30a.m. - 9:30p.m.
HSBC Premier & Amanah Premier (Banking & Cards)
Local call number: 1300 88 9393
International call number: +603 8321 5208
International call number (Call Collect) : +603 8321 5222
Operation hours: 24 hours
HSBC Amanah (Banking & Cards)
Local call numbers: 1300 80 2626
International call numbers: +603 8321 5200
Operation hours: 7:30a.m. - 9:30p.m.
HSBC Card Activation & PIN Hotline
Local call numbers: 03 83218999
International call numbers : +603 8321 8999
Operation hours: 24 hours
HSBC Fusion
Local call number: 1300 80 1998
International call number: 03-8321 8888
Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8)
(excluding public holidays)
Visa Emergency Assistance (Overseas centres)
Singapore: 800 4481 250
Australia: 1800 450 346
UK: 0800 169 5189
USA: 1866 765 9644
Operation hours: 24 hours
MasterCard Global Services
From Malaysia: 1800 80 4594
From overseas: 1636 722 7111
Operation hours: 24 hours
Visa Emergency Assistance (Malaysia)
Local call number: 1800 80 2997
Operation hours: 24 hours
HSBC Safeguard
Local call: 1800 88 1098
International call: +603 8319 9119
Operating hours: 9:00a.m. - 6:00p.m.
HSBC Whistleblowing Channel for members of the public
Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer.