Banking at your convenience

Wherever you are in the world, HSBC Online Banking gives you the choice and control to securely manage all of your accounts, carry out your everyday transactions and more anytime.

Why online banking

  • Keep track of your finances
    See a detailed view of your local and global account balance and transactions
  • Fund transfer made easier with move money

    Move money easily between your accounts and to other local or global accounts. Whereas,

    with instant transfer you can transfer funds between participating bank instantly

  • DuitNow
    Send money instantly anywhere, anytime by entering your recepient's mobile number or NRIC
  • Pay your utilities
    Make bill payments or JomPAY
  • Fast, Simple Log on
    Log on with username and secondary password or security device
  • Switch to paperless
    With e-statements, you can view or download them whenever you want

Highlights

Primary password is no longer required to log on to HSBC online banking. You can now input your username and existing secondary password in full or use your security device to log on.

Step 1

New log on process step 1

Enter your username

Step 2

New log on process step 2 option 1

Option 1: Log on with username and secondary password

 

Note: For secondary password;

You must input the 8 characters of your secondary password in FULL to continue.

Before: If your secondary password is "abcdefgh", previously you were prompted to key in randomised 3 characters of your secondary password. 1st box: a, 5th box: e, 6th box: f.

Now: Enter your secondary password "abcdefgh" in full.

New log on process step 2 option 2

Option 2: Log in using username and security device

Logon options

Logon with passwords

Allows you to access selected online banking features and transact between your HSBC accounts without your HSBC Security Device.

Logon with Security Device

For a greater control over all your finances including performing inter-account transactions involving other banks and third parties.

Compare service features

Service features for Online Banking
Features Password Security Device
Account summary Yes Yes
Net worth statement Yes Yes
Global View1 Yes Yes
Easi Grow/Advance Link Account-i Yes Yes
Time deposits/-i Yes Yes
Pay bills Yes Yes
Own credit card/savings/current accounts No Yes
Other HSBC credit card/savings/current accounts No Yes
Interbank GIRO (IBG) No Yes
Cashier's order No Yes
Telegraphic transfer No Yes
Me 2 Me1 Yes Yes
Instant transfer No Yes
Update maturity instruction Yes Yes
Order cheque book No Yes
Update personal information No Yes
Update correspondence address No Yes
Electronic Share Application (ESA) No Yes
Request e-Statements for savings/current account/credit cards Yes Yes
Download e-Statements for savings/current account Yes Yes
DuitNow2 Yes Yes
FPX3 Yes Yes
Service features for Online Banking
Features Account summary
Password Yes
Security Device Yes
Features Net worth statement
Password Yes
Security Device Yes
Features Global View1
Password Yes
Security Device Yes
Features Easi Grow/Advance Link Account-i
Password Yes
Security Device Yes
Features Time deposits/-i
Password Yes
Security Device Yes
Features Pay bills
Password Yes
Security Device Yes
Features Own credit card/savings/current accounts
Password No
Security Device Yes
Features Other HSBC credit card/savings/current accounts
Password No
Security Device Yes
Features Interbank GIRO (IBG)
Password No
Security Device Yes
Features Cashier's order
Password No
Security Device Yes
Features Telegraphic transfer
Password No
Security Device Yes
Features Me 2 Me1
Password Yes
Security Device Yes
Features Instant transfer
Password No
Security Device Yes
Features Update maturity instruction
Password Yes
Security Device Yes
Features Order cheque book
Password No
Security Device Yes
Features Update personal information
Password No
Security Device Yes
Features Update correspondence address
Password No
Security Device Yes
Features Electronic Share Application (ESA)
Password No
Security Device Yes
Features Request e-Statements for savings/current account/credit cards
Password Yes
Security Device Yes
Features Download e-Statements for savings/current account
Password Yes
Security Device Yes
Features DuitNow2
Password Yes
Security Device Yes
Features FPX3
Password Yes
Security Device Yes

1Only for HSBC Premier or Advance customers.

2Security Device is required if transaction is above RM 250 per transaction or if customer exceeds RM 3,000 low value payment daily cumulative limit. 

3Security Device is required for each FPX transaction above RM 10,000.

Frequently Asked Questions

Frequently asked questions regarding our Online Banking are available in the PDF below.

More ways to bank

Two people are using a tablet; image used for HSBC Malaysia Mobile Banking
 

Your on-the-go solution.

A mother and daughter at an atm; image used for HSBC Malaysia express banking
 

Do your banking when you want, day or night.

A woman is on the phone; image used for HSBC Malaysia telebanking
 

Convenience is just a call away.