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Service Downtime Notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)
ATM/ CRM service not available

6 Oct 2023 (00:00am - 02:00am)

17 Oct 2023 (00:00am - 02:00am)

 

Debit Card Transaction

6 Oct 2023 (00:00am - 02:00am)

17 Oct 2023 (00:00am - 02:00am)

FPX

9 Oct 2023 (02:00am - 04:00am)

19 Oct 2023 (02:00am - 04:00am)

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

9 Oct 2023 (02:00am - 04:00am)

19 Oct 2023 (02:00am - 04:00am)

JomPAY

11 Oct 2023 (02:00am - 04:00am)

16 Oct 2023 (02:00am - 04:00am)

Online Banking

Mobile Banking

15 Oct 2023 (02:00am - 05:30am)
Digital Account Opening Every Sunday (00.08am - 08.00pm)
Scheduled maintenance:
Affected Services ATM/ CRM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)

6 Oct 2023 (00:00am - 02:00am)

17 Oct 2023 (00:00am - 02:00am)

 

Affected Services

Debit Card Transaction

Maintenance Date & Estimated interruption period (Malaysia local time)

6 Oct 2023 (00:00am - 02:00am)

17 Oct 2023 (00:00am - 02:00am)

Affected Services

FPX

Maintenance Date & Estimated interruption period (Malaysia local time)

9 Oct 2023 (02:00am - 04:00am)

19 Oct 2023 (02:00am - 04:00am)

Affected Services

DuitNow Pay-to-Account

DuitNow Pay-to-Proxy

DuitNow QR

Maintenance Date & Estimated interruption period (Malaysia local time)

9 Oct 2023 (02:00am - 04:00am)

19 Oct 2023 (02:00am - 04:00am)

Affected Services

JomPAY

Maintenance Date & Estimated interruption period (Malaysia local time)

11 Oct 2023 (02:00am - 04:00am)

16 Oct 2023 (02:00am - 04:00am)

Affected Services

Online Banking

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time) 15 Oct 2023 (02:00am - 05:30am)
Affected Services Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time) Every Sunday (00.08am - 08.00pm)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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