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Service Downtime Notice

Service downtime notice

Scheduled maintenance:

Affected Services
Maintenance Date & Estimated interruption period (Malaysia local time)

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

17 Jul 2021 (02:00am – 06:00am)
JomPAY
22 Jul 2021 (02:00am – 03:00am)
Local and Foreign Transfer between HSBC Accounts
25 Jul 2021 (00:00am – 06:00am)
Debit Card Transactions
25 Jul 2021 (02:00am – 05:00am)
ATM/ CDM service not available
25 Jul 2021 (02:00am - 05:00am)
FPX
30 Jul 2021 (02:00am - 02:30am)

Scheduled maintenance:

Affected Services

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

Maintenance Date & Estimated interruption period (Malaysia local time)
17 Jul 2021 (02:00am – 06:00am)
Affected Services
JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time)
22 Jul 2021 (02:00am – 03:00am)
Affected Services
Local and Foreign Transfer between HSBC Accounts
Maintenance Date & Estimated interruption period (Malaysia local time)
25 Jul 2021 (00:00am – 06:00am)
Affected Services
Debit Card Transactions
Maintenance Date & Estimated interruption period (Malaysia local time)
25 Jul 2021 (02:00am – 05:00am)
Affected Services
ATM/ CDM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)
25 Jul 2021 (02:00am - 05:00am)
Affected Services
FPX
Maintenance Date & Estimated interruption period (Malaysia local time)
30 Jul 2021 (02:00am - 02:30am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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