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Service Downtime Notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)

JomPAY

16 Apr 2024 (02:00am - 02:15am)

21 May 2024 (02:00am - 02:15am)

FPX

21 Apr 2024 (00:00am - 06:00am)

17 May 2024 (04:00am - 04:30am)

Online Banking

Mobile Banking

21 Apr 2024 (02:00am - 05:30am)
ATM/ CRM service not available 28 Apr 2024 (00:30am - 05:55am)
Debit Card Transaction

19 Apr 2024 (11:00pm - 00:00am)

21 Apr 2024 (02:00am - 05:30am)

26 May 2024 (00:30am - 05:55am)

Digital Account Opening
Every Sunday (08:00am - 08:00pm)
Scheduled maintenance:
Affected Services

JomPAY

Maintenance Date & Estimated interruption period (Malaysia local time)

16 Apr 2024 (02:00am - 02:15am)

21 May 2024 (02:00am - 02:15am)

Affected Services

FPX

Maintenance Date & Estimated interruption period (Malaysia local time)

21 Apr 2024 (00:00am - 06:00am)

17 May 2024 (04:00am - 04:30am)

Affected Services

Online Banking

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time) 21 Apr 2024 (02:00am - 05:30am)
Affected Services ATM/ CRM service not available
Maintenance Date & Estimated interruption period (Malaysia local time) 28 Apr 2024 (00:30am - 05:55am)
Affected Services Debit Card Transaction
Maintenance Date & Estimated interruption period (Malaysia local time)

19 Apr 2024 (11:00pm - 00:00am)

21 Apr 2024 (02:00am - 05:30am)

26 May 2024 (00:30am - 05:55am)

Affected Services Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time) Every Sunday (08:00am - 08:00pm)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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