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A couple is using tablet at home; image used for HSBC Malaysia digital account opening page.

Opening a new bank account online – anytime, anywhere

Apply in 10mins. Authenticate yourself 24/7 at Self-Service Machines. Activate your debit card. 

Get it all done in these 3 simple steps.

  • Apply
    Complete a simple 5-step application form and receive a confirmation email within 10 minutes.
  • Authenticate
    Confirm your identity at our branch service counters or at the Self-Service Machines which are available 24/7 at selected branches in Klang Valley. Please bring your MyKad along for authentication purpose.
  • Activate
    Your debit card will be sent by post or you may request it at any HSBC branch. Then, activate your debit card and register for online banking to enjoy banking on the go.

To get started, let's find the right accounts for you

  • Open in Ringgit Malaysia and access 10 additional foreign currencies in one account*
  • Enjoy convenient 24/7 currency conversions with real-time exchange rates via online and mobile banking*
  • Make foreign currency purchases and cash withdrawals overseas from your account directly with your HSBC Everyday Global Visa Debit Card

*Terms and conditions apply

(i) Eligibility criteria apply

No minimum balance requirement


Additional benefits

  • Get your family* recognised as an HSBC Premier customer worldwide.
  • Open an overseas account* while you are in Malaysia & make fee-free, instantaneous global money transfer*.
  • We are ready to assist all levels of investors to achieve your financial goals with our Wealth Specialist and services.

*Terms and Conditions apply

(i) Eligibility:

Total Relationship Balance2 of RM200,000 or more.


Additional benefits

  • Advance Managers to help plan your financial goals
  • Instant global transfers1 between HSBC accounts worldwide
  • Priority service for branch counter services

(i) Eligibility criteria apply

Min Total Relationship Balance2 of RM30,000 or sign up for an HSBC Home Loan of RM300,000 and above

  • A no-frills savings account of which interest is calculated daily and paid monthly
  • No monthly account fee
  • 8 complimentary ATM transactions per month at any of our ATM machines
  • Easy access to complimentary monthly e-statement, fund transfer and bill payment via HSBC Online and Mobile Banking

(i) Eligibility criteria apply

Tips to complete your online application form

Eligibility checking page of online application form

1. You must not have any existing banking relationships with HSBC/HSBC Amanah to be eligible for online account opening.

If you are an existing HSBC/HSBC Amanah customer, please visit your nearest branch to assist you with account opening.

Checking list of your details in online application form

2. 3 simple steps to complete the paperless online application.

Please have the following personal details ready so that you can complete the form in minutes:

  • MyKad number
  • Current and previous residential addresses
  • Employment details such as business address

Tips to completing biometric verification at Self-Service Machines

Self-Service Machines are available in the self-service lobby at branches below:

  • HSBC Kepong
  • HSBC KL Main
  • HSBC Klang
  • HSBC Petaling Jaya
  • HSBC Subang Jaya
  • HSBC Amanah Bangsar
  • HSBC Amanah Cheras South
  • HSBC Amanah Kota Damansara
  • HSBC Amanah Maluri
  • HSBC Amanah Wangsa Maju


For other locations, you may find your nearest HSBC or HSBC Amanah branch here.

1. Use your MyKad and thumbprint to confirm your identity when the scanner lights up.

Insert MyKad into the Kiosk
Please your thumb on the thumbprint scanner

2. Once your identity is verified, your account will be created and your debit card will be sent to you via post within 3-6 days. Do take note of your account number for future reference. 

Finished account opening at Kiosk
Receiving the debit card via post within 3 to 6 days

3. Don't forget to retrieve your MyKad after you're done creating your account.

Remember to retreieve MyKad

Click here to find out the next steps should you encounter issues during biometric verification at Self-Service Machines.

Things you should know

  • Before you apply online, please check the following:
    - You're not an existing HSBC customer or HSBC Amanah customer
    - You're aged 18 or above
    - You're a Malaysian citizen with a valid MyKad
    - You're applying for a sole account
    - If you don't meet these criteria, please visit us in branch
  • Member of Perbadanan Insurans Deposit Malaysia

Protected by Perbadanan Insurans Deposit Malaysia up to RM250,000 for each depositor*

*Click here for more details on PIDM protection.

1For HSBC Premier or HSBC Advance customers only.

2Total Relationship Balance includes any: Deposits in Current Account, Savings Account, Time Deposits, Term Deposits, and/ or investments in Unit Trust Funds/ Shariah-compliant Unit Trust funds, Structured Investments, Dual Currency Investments and/or Direct Retail bond, and/or Cash value from Family Takaful/Life Insurance products with Investment-linked and savings components.

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