Pay with your HSBC/HSBC Amanah credit card/-i using Samsung Pay
First paragraph (again, removes spaces): Samsung Pay is a secure and simple way to make mobile payments with selected Samsung smart devices. Register your HSBC/HSBC Amanah credit card/-i with Samsung Pay and use it to make payments in-store. Download Samsung Pay from the Samsung Galaxy Apps Store using a compatible Samsung smart device and add your HSBC/HSBC Amanah credit card/-i.
How to register your card on your device
Adding your credit card to your Samsung Pay is simple. Here's how to get started on your Samsung Galaxy phone.
Step 1: Open your Samsung Wallet and add your credit card/-i details. Read and accept the mobile wallet terms and conditions.
Step 2: Select HSBC Malaysia app as your card verification method. If this option isn’t available, contact us to complete your card verification.
If you’re a supplementary cardholder, the primary cardholder must approve the addition of the card to Samsung Wallet as well as verification of the card. The primary cardholder will need to call us to complete the verification. Once this is done, proceed to step 4.
Step 3: If you are a primary cardholder adding your card to your Samsung Wallet, you must log on to the HSBC Malaysia app using your biometrics or PIN. Select the credit card/-i you’d like to add to your Samsung Wallet.
Step 4: Once your credit card/-i has been verified and added to Samsung Wallet, you’ll see a green tick.
Register your card to Samsung Pay on your Samsung Gear
1. Update
Ensure your mobile and gear are updated to the latest versions of Android and Samsung Pay.
2. Connect
Ensure your mobile and gear are connected via Bluetooth.
3. Set up
Launch the Galaxy Wearable mobile. Under 'payment' tab, tap on 'open Samsung Pay'.
4. Add
Tap on 'Add card'. Then tap on 'Set a watch PIN' and set a 4-digit PIN on your Gear device. Scan your HSBC/HSBC Amanah credit card/-i information or enter the card details manually.
5. Verify and activate
Verify your mobile card using the One-Time-Password (OTP) sent to you or via calling into our contact centre.
Pay with Samsung Pay
1. Activate Samsung Pay
For Galaxy devices
Wake up your screen and swipe up from the bottom to access the app.
For Gear devices
Press and hold the back button (button at 2 o’clock position).
2. Authenticate
For Galaxy devices
Using your fingerprint, iris or passcode, authorise and verify your identity.
For Gear devices
Using your passcode, authorise and verify your identity.
3. Tap
Tap your device at the payment terminal.
4. Earn rewards
Once the payment is completed, you will earn rewards from HSBC/HSBC Amanah and Samsung.
Security tips and things you should know
- You will receive notifications once your devices have been successfully added to your Samsung Wallet. If you didn't request this, please call us immediately.
- Keep your device with you and under your control at all times. If your device allows it, switch off NFC when you’re not using it. If your device is lost or stolen, call us immediately using the number on the back of your HSBC/HSBC Amanah credit card/-i so we can disable the token on that device.
- Don’t let anyone else unlock your device, and don’t save anyone else’s fingerprint/Face ID or other biometric details on it.
- Use a strong passcode (avoid easy-to-guess numbers) and change it regularly.
- Remove your registered credit card/-i from Samsung Wallet before sending your device for servicing or repair, and before selling or giving it away.
- Only use Samsung Wallet on devices with genuine, authorised software. Don’t use it on devices that are jailbroken or rooted or running pirated, hacked or unauthorised apps.
- Make sure your HSBC/HSBC Amanah credit card/-i is activated before adding it to your Samsung Wallet.
Help and support
| Card type | Contact numbers and operation hours |
|---|---|
| HSBC Premier Credit Cards & HSBC Amanah Premier Credit Card-i(s) |
1300-88-9393 (local)
|
| HSBC Credit Cards | 1300-88-1388 (local)
Operation hours: 7:30am - 9:30pm |
| HSBC Amanah Credit Card-i(s) |
1300-80-2626 (local) +603-8321-5200 (overseas)
Operation hours: 7:30am - 9:30pm |
| Card type |
HSBC Premier Credit Cards & HSBC Amanah Premier Credit Card-i(s) |
|---|---|
| Contact numbers and operation hours |
1300-88-9393 (local)
|
| Card type | HSBC Credit Cards |
| Contact numbers and operation hours |
1300-88-1388 (local)
Operation hours: 7:30am - 9:30pm |
| Card type |
HSBC Amanah Credit Card-i(s) |
| Contact numbers and operation hours |
1300-80-2626 (local) +603-8321-5200 (overseas)
Operation hours: 7:30am - 9:30pm |