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Samsung Pay

An easier, faster and more secure way to pay.

Pay with your HSBC Credit Card using Samsung Pay

Samsung Pay is a secure and simple way to make mobile payments with selected Samsung smart devices. Register your HSBC credit card with Samsung Pay and use it to make payments in-store. Download Samsung Pay from the Samsung Galaxy Apps Store using a compatible Samsung smart device and add your HSBC credit card.

Samsung Pay is available on :

  • Galaxy Note 9
  • Galaxy Note 8
  • Galaxy Note Fan Edition
  • Galaxy Note 5
  • Galaxy S9 and S9+
  • Galaxy S8 and S8+
  • Galaxy S7 edge and S7
  • Galaxy S6 edge*
  • Galaxy A9 (2018)*
  • Galaxy A9 Pro
  • Galaxy A8 Star*
  • Galaxy A8 and A8+
  • Galaxy A7 (2018)
  • Galaxy A7 (2016 & 2017)
  • Galaxy A5 (2016 & 2017)
  • Gear Sport*
  • Gear S3
  • Galaxy Watch*

 

*Only HFC payment supported

How to register on your device

Register your card to Samsung Pay on your Samsung Galaxy mobile

1. Update

Ensure your device is updated to the latest versions of Android and Samsung Pay app.

2. Set up

Launch the Samsung Pay app. Log in your Samsung Account and set up your iris, fingerprint or Samsung Pay specific PIN.

3. Add

Tap the add button. Scan your HSBC credit card information, or enter the details manually.

4. Verify & Activate

Verify your mobile card using the One-Time-Password (OTP) sent to you or via calling into our contact centre.

Register your card to Samsung Pay on your Samsung Gear

1. Update

Ensure your mobile and gear are updated to the latest versions of Android and Samsung Pay.

2. Connect 

Ensure your mobile and gear are connected via Bluetooth.

3. Set up

Launch the Galaxy Wearable mobile. Under "payment" tab, tap on "open Samsung Pay".

4. Add

Tap on “Add card”. Then tap on "Set a watch PIN" and set a 4-digit PIN on your Gear device. Scan your HSBC credit card information or enter the card details manually.

5. Verify & Activate

Verify your mobile card using the One-Time-Password (OTP) sent to you or via calling into our contact centre.

Pay with Samsung Pay

1. Activate Samsung Pay

For Galaxy devices
Wake up your screen and swipe up from the bottom to access the app.

For Gear devices
Press and hold the back button (button at 2 o’clock position).

2. Authenticate

For Galaxy devices
Using your fingerprint, iris or passcode, authorise and verify your identity.

For Gear devices
Using your passcode, authorise and verify your identity.

3. Tap

Tap your device at the payment terminal.

4. Earn Rewards

Once payment completed, you will earn rewards from both HSBC and Samsung.

Additional information

Learn more about Samsung Pay:

  • Please ensure that your HSBC Credit Card is activated before adding your card to Samsung Pay
  • You can add up to ten (10) cards in a single device
  • One (1) HSBC Credit Card can only be added to Samsung Pay on one (1) device. Adding the same HSBC Credit Card to Samsung Pay on a different device is now allowed.
  • Payment is made using the first card displayed on your mobile. To make payment using another card, swipe left or right to select.
  • You may remove your card anytime by tapping “Delete card” in the menu at the top right hand corner

Help and support

If you have any questions or need some help, you can contact us on the following numbers.
Card type Contact numbers and operation hours
HSBC Premier & Amanah Premier Credit Cards

1300-88-9393 (local)
+603-8321-5222 (overseas)


Operation hours: 24 hours

HSBC Credit Cards

1300-88-1388 (local)
+603-8321-5400 (overseas)

 

Operation hours: 7.30am - 9.30pm

HSBC Amanah Credit Cards

1300-80-2626 (local)

+603-8321-5200 (overseas)

 

Operation hours: 7.30am - 9.30pm

If you have any questions or need some help, you can contact us on the following numbers.
Card type HSBC Premier & Amanah Premier Credit Cards
Contact numbers and operation hours

1300-88-9393 (local)
+603-8321-5222 (overseas)


Operation hours: 24 hours

Card type HSBC Credit Cards
Contact numbers and operation hours

1300-88-1388 (local)
+603-8321-5400 (overseas)

 

Operation hours: 7.30am - 9.30pm

Card type HSBC Amanah Credit Cards
Contact numbers and operation hours

1300-80-2626 (local)

+603-8321-5200 (overseas)

 

Operation hours: 7.30am - 9.30pm