Top of main content

Register for online and mobile banking

Download the HSBC Malaysia Mobile Banking app to easily register for online and mobile banking.
Scan the QR code to download HSBC Malaysia Mobile Banking app

Download the HSBC Malaysia app

Download the HSBC Malaysia app and follow our step-by-step in-app instructions to register for online and mobile banking. Alternatively, you can also register through our website

Things you should know

You'll need one of these numbers for your registration:

  • Credit card/-i number
  • Debit card/-i number 
  • Phone banking number

 

Once you finish the registration, you'll need to call us to verify your registration with your registered mobile number and telebanking PIN, or visit your nearest branch for verification within 48 hours.

 

For step-by-step instructions, check our mobile registration guide.

Register through the HSBC Malaysia app

You can complete your registration for online and mobile banking following these steps:

Step 1

Open the HSBC Malaysia app. Select 'No' for new registration and accept the terms and conditions to continue.

Step 2

Select your preferred verification method and fill in the relevant details.

Step 3

Get a one-time activation code by selecting ‘Send SMS activation code’ to confirm your identity.

Step 4

Create your username and password.

Step 5

Choose your security question and enter your answer.

Step 6

Call us to verify your registration with your registered mobile number and telebanking PIN[@my-tpin-ver] or visit your nearest branch for verification within 48 hours. There is also a 12-hour cooling-off period once you set up your Mobile Secure Key.

Register through our website

Simply go to the online banking registration page and follow the instructions to register. You'll get an SMS notification from us once your registration is complete.

Frequently asked questions

You might also be interested in

Manage your money on the go with the HSBC Malaysia Mobile Banking app.
Generate security codes easily on the HSBC Malaysia app with our new Mobile Secure Key.
Stay in control of your money with secure, easy banking online on any device, wherever you are.

Important information

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.