If I am transferring funds to a foreign currency account, where can I check the exchange rate?
- For 'Send now' transactions: Under the 'Pay and transfer' page, the exchange rate will be shown in the 'Rate' field after you've finished filling in the 'From' and/or 'To' foreign currency account details. Do note that the exchange rate shown is applicable for a limited time only; you have to refresh the page for a new rate once the quoted exchange rate expires.
- For recurring or future dated transactions: You can check the exchange rate from your debit account transaction history after the transaction has been executed.
Can I transfer foreign currencies at any time of the day?
Yes, you can transfer foreign currencies at any time.
However, any future dated/recurring transfers scheduled on a non-working day will be executed on the next working day, using the exchange rate prevalent on that working day.
Why are some of my accounts not available in the 'Transfer from' and 'Transfer to' list when I'm making a transfer?
When making a transfer, you'll only be able to select active accounts. If a particular account is not available, the account is likely to be dormant, so please call our Contact Centre or visit your nearest branch to reactivate the account.
Do I require a security code (6-digit code generated from my Security Device) to transfer funds to my beneficiaries saved previously?
No, you don't need a security code to transfer funds to your saved beneficiaries.
What is my maximum transfer limit per day for 24/7 Foreign currency conversion?
There are no maximum limits to fund transfers of the same currency.
For cross-currency fund transfers, the following limits apply:
- Fund transfers between my own accounts: Each respective transfer you make between your own accounts is limited to RM3 million. If you'd like to transfer more than RM3 million, you can split it into multiple transfers. You may increase or reduce your transfer limit, under 'Services' -> 'Tools & Services' -> 'Change your online banking limits' → 'Own account transfers'.
- Fund transfers to other HSBC/HSBC Amanah account: RM200,000 per day, which is the combined daily limit for all third-party fund transfers. You may increase or reduce your transfer limit, up to a maximum transfer limit of RM200,000, under 'Services' -> 'Tools & Services' → 'Change your online banking limits' -> 'Third party transfer'.
Note:
- For external accounts (a Malaysian Ringgit account maintained with a financial institution in Malaysia by a non resident), the daily cross-currency transfer limit is RM10,000 per day.
