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Contact us online

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You can also view our Frequently Asked Questions on the link above.

Contact us by phone

HSBC Bank Malaysia (Banking & Cards)

Local call numbers: 1300 88 1388 
International call numbers: +603 8321 5400
Operation hours: 7:30a.m. - 9:30p.m.

HSBC Premier & Amanah Premier (Banking & Cards)

Local call number: 1300 88 9393 
International call number : +603 8321 5222
Operation hours: 24 hours

HSBC Amanah (Banking & Cards)

Local call numbers: 1300 80 2626 
International call numbers: +603 8321 5200
Operation hours: 7:30a.m. - 9:30p.m.

Visa Emergency Assistance (Malaysia)

Local call number: 1800 80 2997
Operation hours: 24 hours

Visa Emergency Assistance (Overseas centres)

Singapore: 800 4481 250
Australia: 1800 450 346
UK: 0800 169 5189
USA: 1866 765 9644
Operation hours: 24 hours

MasterCard Global Services

From Malaysia: 1800 80 4594 
From overseas: 1636 722 7111
Operation hours: 24 hours

Visa Emergency Assistance (Malaysia)

Local call numbers: 03 83218999
International call numbers : +603 8321 8999
Operation hours: 24 hours