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Special notices

Find the latest special notices and updates around financial support and banking throughout COVID-19.

Extended banking services from the comfort of your home

We encourage you to use HSBC Malaysia online banking or mobile banking for your banking needs during this Movement Control Order (MCO) period.

If you are unable to use HSBC Malaysia online banking or mobile banking, you may alternatively choose to raise a request via e-Form or email for selected transactions.

Delay in Delivery of HSBC/HSBC Amanah Physical Statements

Due to impacted services following current Covid-19 outbreak, with effect from 18 Mar 2020, there will be delay in the delivery of credit card/-i and banking physical statements.

For credit card/-i customer, to facilitate payment process, please take note that a summary of payment details would be communicated via SMS.

For banking customer, please refer to your Relationship Manager.

You may also view your recent transactions and available balances via online banking/mobile banking.

We hope that the situation will improve soon so we can resume providing our customer seamless services.

Temporary extension of expired HSBC/HSBC Amanah Debit Card/-i usage

We hereby inform that all HSBC/HSBC Amanah Debit Card/-i ("Debit Card/-i") that have already expired will be disabled for transactions starting from 30 June 2022.

Please visit your nearest HSBC/HSBC Amanah branch during banking hours or contact HSBC at +603 83215400 or HSBC Amanah at +603 83215200 to get a replacement card by 30 June 2022 to avoid any service interruption.

Please disregard this notice if you have already replaced your Debit Card/-i.

Further support and information


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Learn more about the benefit of online banking, including 6 things you don't need to go to your branch for.


Learn how our branch network is responding to COVID-19 and how you can still get help.

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