Security and anti-fraud hub
Update to your latest Mobile Operating System (OS) to access Mobile Banking
From 28 May 2025, the minimum mobile operating system for using the HSBC Malaysia Mobile Banking app will be iOS 15 or Android 12.
Update your browser to access HSBC online banking
From 30 June 2025, the minimum supported web browser version for HSBC Malaysia Online Banking will be updated.
Authentication for additional transaction types
|
From November 2024 onwards, transaction authentication is required for any payment or transfer exceeding RM10,000 between your own HSBC accounts, as well as for any amount sent to saved payees. |
|
Cooling-off period for limit increase
A 12-hour cooling-off period for any increase of transaction limit via HSBC Online Banking will take effect from 17 November 2024 onwards.
Protecting you from malware scams
Learn about the security features we’ve recently introduced to ensure a secure online and mobile banking experience.
Mobile secure key
Unlock seamless convenience by generating security codes easily on your HSBC Malaysia Mobile Banking app with the Mobile Secure Key.
Protect your credit card
Check out tips on fraud prevention such as block/unblock feature and guidance on how to submit a card dispute/replacement request.
Push Notification/SMS transaction alert
Learn about push notifications and SMS alerts for transactions made with your credit card and supplementary cards.
Kill Switch
If you suspect you've been scammed, use the Kill Switch to immediately block all your account activity.
Online security
Stay safe while banking online by reading our smart tips and guidance on our tools and what you can do to protect yourself.
Customer awareness
Help protect yourself from fraud, contact the Bank and get tips to stay safe online.
HSBC safeguard
Financial crime can affect anyone. Find out how to spot it and what to do.