Skip page header and navigation
Personal
Business
SME Banking
HSBC Amanah
List of countries
MY
Language
English
Register
Back to my accounts
Log On
Log Out
HSBC Malaysia Online Banking
HSBC Amanah Online Banking
HSBCnet
Banking
Accounts & Products
All-in-one Accounts
HSBC Premier
HSBC Advance
Perks@Work Salary Account
Accounts & Products
Everyday Global Account
Time Deposits
Savings Account
View all accounts
International Banking
Support and Guide
Debit Cards
Debit Cards
Offers
Better Years Together
Perks@Work Step Up Savings
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Credit Cards
Cards & Rewards
Credit Cards
Premier Travel Card
Premier World Mastercard
Visa Signature
Platinum
Amanah MPower Platinum
View all cards
Credit Card Rewards
SmartPrivileges
HSBC Rewards Programme
Mall Partners' Rewards
Features
Cash Instalment Plan
Balance Transfer
Balance Conversion Plan
Cash Advance
View all features
Offers
0% Cash Instalment Plan
Get up to RM200 Cash Back
RM500 Lazada e-voucher
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Borrowing
Personal Financing & Mortgages
Personal Financing
Personal Financing-i
Overdraft
Mortgages
Ideal Home
HomeSmart
HomeSmart-i
Offers
Cash reward up to RM1,000
6.0% p.a. for New Customer
4.88% p.a for Premier Customer
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Wealth
Insights & Protections
Investment
Unit Trust
Structured Investments
Bonds
Wealth Dashboard
Foreign Currency
Global Transfer
24/7 Currency Exchange & Telegraphic Transfer
Dual Currency Investment
Everyday Global Account
View all
Protection
HSBC's UniversalLegacy
HSBC's UniversalTreasure Plus
HSBC's UniversalIncome
HSBC's ProtectCare
View all insurance
Wealth Insights
Assets Class View
FX Insights
Market Outlook
ESG Insights
Wealth Needs
Financial Magazine
Liquid
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Ways to Bank
Banking on the go
Mobile Banking
HSBC Malaysia app
Online Banking
Getting started
Online banking demo
Services
JomPAY
DuitNow
FPX
More ways to bank
Telebanking
Express Banking
Security
Security Device
Offers
Go Green with HSBC e AngPow
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Menu
Banking
Accounts & Products
All-in-one Accounts
HSBC Premier
HSBC Advance
Perks@Work Salary Account
Accounts & Products
Everyday Global Account
Time Deposits
Savings Account
View all accounts
International Banking
Support and Guide
Debit Cards
Debit Cards
Offers
Better Years Together
Perks@Work Step Up Savings
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Credit Cards
Cards & Rewards
Credit Cards
Premier Travel Card
Premier World Mastercard
Visa Signature
Platinum
Amanah MPower Platinum
View all cards
Credit Card Rewards
SmartPrivileges
HSBC Rewards Programme
Mall Partners' Rewards
Features
Cash Instalment Plan
Balance Transfer
Balance Conversion Plan
Cash Advance
View all features
Offers
0% Cash Instalment Plan
Get up to RM200 Cash Back
RM500 Lazada e-voucher
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Borrowing
Personal Financing & Mortgages
Personal Financing
Personal Financing-i
Overdraft
Mortgages
Ideal Home
HomeSmart
HomeSmart-i
Offers
Cash reward up to RM1,000
6.0% p.a. for New Customer
4.88% p.a for Premier Customer
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Wealth
Insights & Protections
Investment
Unit Trust
Structured Investments
Bonds
Wealth Dashboard
Foreign Currency
Global Transfer
24/7 Currency Exchange & Telegraphic Transfer
Dual Currency Investment
Everyday Global Account
View all
Protection
HSBC's UniversalLegacy
HSBC's UniversalTreasure Plus
HSBC's UniversalIncome
HSBC's ProtectCare
View all insurance
Wealth Insights
Assets Class View
FX Insights
Market Outlook
ESG Insights
Wealth Needs
Financial Magazine
Liquid
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
Ways to Bank
Banking on the go
Mobile Banking
HSBC Malaysia app
Online Banking
Getting started
Online banking demo
Services
JomPAY
DuitNow
FPX
More ways to bank
Telebanking
Express Banking
Security
Security Device
Offers
Go Green with HSBC e AngPow
View all offers
Help & Support
Forms
Tariff & Charges
Interest Rate
Upload Documents
Notices to customer
Scheduled Service Downtime
Security Centre
MY
Language
English
Language
Selected
English
Close menu
Log On
Expanded
Collapsed
Log Out
HSBC Malaysia Online Banking
HSBC Amanah Online Banking
HSBCnet
Top of main content
Notices
HSBC Malaysia
Help
Important information
Notices
Online Banking highlights
Revision of DuitNow Low Value Payment Limit (PDF)
Revision of DuitNow Low Value Payment Limit (PDF) Download
IMPORTANT: Please update your web browser (PDF)
IMPORTANT: Please update your web browser (PDF) Download
Introduction of HSBC Credit Card paper statement charges effective 1 January 2019 (PDF)
Introduction of HSBC Credit Card paper statement charges effective 1 January 2019 (PDF) Download
Notice to customers
Delay in HSBC Rewards AsiaMiles Redemptions (PDF)
Delay in HSBC Rewards AsiaMiles Redemptions (PDF) Download
Delay in HSBC Rewards Catalogue Redemptions (PDF)
Delay in HSBC Rewards Catalogue Redemptions (PDF) Download
Revision of Product Disclosure Sheet of HSBC Everyday Global VISA Debit Card (PDF)
Revision of Product Disclosure Sheet of HSBC Everyday Global VISA Debit Card (PDF) Download
Migration of MP Seremban Normal Bill Payment Service to JomPAY (PDF)
Migration of MP Seremban Normal Bill Payment Service to JomPAY (PDF) Download
Live Sign Live Connect (Remote Engagement Services) Terms of Use (PDF)
Live Sign Live Connect (Remote Engagement Services) Terms of Use (PDF) Download
Changes in Points for HSBC Rewards Programme & HSBC Premier World Rewards Programme (PDF)
Changes in Points for HSBC Rewards Programme & HSBC Premier World Rewards Programme (PDF) Download
Relocation of HSBC Butterworth Branch (PDF)
Relocation of HSBC Butterworth Branch (PDF) Download
Terms And Conditions Update For HSBC Cash Instalment Plan, HSBC Balance Conversion Plan, HSBC Balance Transfer (PDF)
Terms And Conditions Update For HSBC Cash Instalment Plan, HSBC Balance Conversion Plan, HSBC Balance Transfer (PDF) Download
Safe Online Banking Tips by ABM (PDF)
Safe Online Banking Tips by ABM (PDF) Download
Smart Privileges T & C offers revised : Holiday Tours & Travel (1 December 2019 – 30 March 2020) (PDF)
Smart Privileges T & C offers revised : Holiday Tours & Travel (1 December 2019 – 30 March 2020) (PDF) Download
Revision Of HSBC Everyday Global Account Welcome Promotion ("Promotion") (PDF)
Revision Of HSBC Everyday Global Account Welcome Promotion ("Promotion") (PDF) Download
Khidmat Nasihat Pembiayaan at Agensi Kaunseling dan Pengurusan Kredit (PDF)
Khidmat Nasihat Pembiayaan at Agensi Kaunseling dan Pengurusan Kredit (PDF) Download
Insurability of HomeSmart under Perbadanan Insurans Deposit Malaysia ("PIDM") (PDF)
Insurability of HomeSmart under Perbadanan Insurans Deposit Malaysia ("PIDM") (PDF) Download
Revision Of HSBC Bank Terms & Conditions For Online And Mobile Banking (PDF)
Revision Of HSBC Bank Terms & Conditions For Online And Mobile Banking (PDF) Download
Termination of Pejabat Tanah Dan Galian Selangor Bill Payment Service (PDF)
Termination of Pejabat Tanah Dan Galian Selangor Bill Payment Service (PDF) Download
Migration of DBKL Bill Payment Service via ‘Pay a Bill’ to JomPAY (PDF)
Migration of DBKL Bill Payment Service via ‘Pay a Bill’ to JomPAY (PDF) Download
Smart Privileges T & C Revised : Apple West, Apple Asia and Apple Flexi (14 November 2019 – 31 March 2020) (PDF)
Smart Privileges T & C Revised : Apple West, Apple Asia and Apple Flexi (14 November 2019 – 31 March 2020) (PDF) Download
Amended Cardholder Agreement which forms part of the HSBC Bank Malaysia Berhad ("HSBC") Universal Terms and Conditions (PDF)
Amended Cardholder Agreement which forms part of the HSBC Bank Malaysia Berhad ("HSBC") Universal Terms and Conditions (PDF) Download
Notice To HomeSmart-i And Business Premises Smart-i Account Holders (PDF)
Notice To HomeSmart-i And Business Premises Smart-i Account Holders (PDF) Download
Amended Terms & Conditions For HSBC 20% Cashback Promotion (PDF)
Amended Terms & Conditions For HSBC 20% Cashback Promotion (PDF) Download
Revision of HSBC Bank Malaysia Berhad Universal Terms & Condition (October 2019 Edition) (PDF)
Revision of HSBC Bank Malaysia Berhad Universal Terms & Condition (October 2019 Edition) (PDF) Download
Notice of dishonour any ATM transactions made using Near Field Communications (NFC)-enabled devices and wallets (PDF)
Notice of dishonour any ATM transactions made using Near Field Communications (NFC)-enabled devices and wallets (PDF) Download
Important notice: Security notice – Fingerprint log on method temporarily disabled for selected Samsung Devices (PDF)
Important notice: Security notice – Fingerprint log on method temporarily disabled for selected Samsung Devices (PDF) Download
Termination of Personal Internet Banking Transaction Rewards (PDF)
Termination of Personal Internet Banking Transaction Rewards (PDF) Download
Revision of HSBC Auto Balance Conversion ("ABC") Programme Terms and Conditions (PDF)
Revision of HSBC Auto Balance Conversion ("ABC") Programme Terms and Conditions (PDF) Download
Amended Terms & Conditions for HSBC 2019 Luggage Acquisition Promotion ("Promotion") (PDF)
Amended Terms & Conditions for HSBC 2019 Luggage Acquisition Promotion ("Promotion") (PDF) Download
Relaunch of HSBC Amanah Mpower Platinum Credit Card-i (PDF)
Relaunch of HSBC Amanah Mpower Platinum Credit Card-i (PDF) Download
Relaunch of HSBC Amanah Mpower Platinum Credit Card-i Frequent Asked Questions (PDF)
Relaunch of HSBC Amanah Mpower Platinum Credit Card-i Frequent Asked Questions (PDF) Download
Updates to the Terms and Conditions for HSBC Amanah Mpower Platinum Credit Card-i programme (effective 3 October 2019) (PDF)
Updates to the Terms and Conditions for HSBC Amanah Mpower Platinum Credit Card-i programme (effective 3 October 2019) (PDF) Download
Smart Privileges Offer : Discontinuation of grEAT offer (1 November 2018 – 31 October 2019) (PDF)
Smart Privileges Offer : Discontinuation of grEAT offer (1 November 2018 – 31 October 2019) (PDF) Download
Migration of Maxis Bill Payment Service via 'Pay a Bill' to JomPAY (PDF)
Migration of Maxis Bill Payment Service via 'Pay a Bill' to JomPAY (PDF) Download
Game portal www.memoriestogether.my will be temporarily unavailable (PDF)
Game portal www.memoriestogether.my will be temporarily unavailable (PDF) Download
Termination of Majlis Agama Islam Negeri Johor Bill Payment Service (PDF)
Termination of Majlis Agama Islam Negeri Johor Bill Payment Service (PDF) Download
Smart Privileges Offer : Fred Segal Closure outlet at One Utama (PDF)
Smart Privileges Offer : Fred Segal Closure outlet at One Utama (PDF) Download
Revision of Terms & Condition for Property Financing (PDF)
Revision of Terms & Condition for Property Financing (PDF) Download
Revision of HSBC Everyday Global Account Promotion (PDF)
Revision of HSBC Everyday Global Account Promotion (PDF) Download
Termination Notice for HOUSe Network Sdn Bhd (PDF)
Termination Notice for HOUSe Network Sdn Bhd (PDF) Download
Smart Privileges Discontinuation offers : Mamanda KL, The Six Premium Cantonese and The Six Hunan Ramen (PDF)
Smart Privileges Discontinuation offers : Mamanda KL, The Six Premium Cantonese and The Six Hunan Ramen (PDF) Download
Conversion of Paper advices to Email advices
Conversion of Paper advices to Email advices Modal
Terms and Conditions for HSBC Everyday Global Account Promotion (PDF)
Terms and Conditions for HSBC Everyday Global Account Promotion (PDF) Download
Terms and Conditions for HSBC Everyday Global Account Fee Waiver Promotion (PDF)
Terms and Conditions for HSBC Everyday Global Account Fee Waiver Promotion (PDF) Download
Terms and Conditions for HSBC Everyday Global Account Welcome Promotion (PDF)
Terms and Conditions for HSBC Everyday Global Account Welcome Promotion (PDF) Download
Notification of Changes in Reward Points Required for Redemption of Air Miles in HSBC Rewards Programme (PDF)
Notification of Changes in Reward Points Required for Redemption of Air Miles in HSBC Rewards Programme (PDF) Download
Amended Terms & Conditions for HSBC Visa Signature Credit Card Programme - Effective 1 November 2019 (PDF)
Amended Terms & Conditions for HSBC Visa Signature Credit Card Programme - Effective 1 November 2019 (PDF) Download
Revision of Specific Terms & Conditions for Retail Banking and Wealth Management in HSBC Bank Malaysia Berhad ("HSBC") Universal Terms and Conditions (PDF)
Revision of Specific Terms & Conditions for Retail Banking and Wealth Management in HSBC Bank Malaysia Berhad ("HSBC") Universal Terms and Conditions (PDF) Download
Revision of Duitnow Low Value Payment Daily Limit (PDF)
Revision of Duitnow Low Value Payment Daily Limit (PDF) Download
Smart Privileges T & C revised : Apple West, Apple Asia and Apple Flexi (15 July 2019 – 15 October 2019)
Smart Privileges T & C revised : Apple West, Apple Asia and Apple Flexi (15 July 2019 – 15 October 2019) Download
Smart Privileges T & C revised: Paradise Group- Para Thai, Le Ten and Paradise Dynasty (1 February – 31 December 2019) (PDF)
Smart Privileges T & C revised: Paradise Group- Para Thai, Le Ten and Paradise Dynasty (1 February – 31 December 2019) (PDF) Download
Revision of HSBC Bank Universal Malaysia Berhad ("HSBC") Universal Terms and Conditions (July version) (PDF)
Revision of HSBC Bank Universal Malaysia Berhad ("HSBC") Universal Terms and Conditions (July version) (PDF) Download
MBO Privileges (PDF)
MBO Privileges (PDF) view more details about MBO Privileges Download
Revision of DuitNow Low Value Payment Limit (PDF)
Revision of DuitNow Low Value Payment Limit (PDF) Download
Smart Privileges Offer : Discontinuation of The Travel Store Offer (1 July 2019 – 30 June 2020) (PDF)
Smart Privileges Offer : Discontinuation of The Travel Store Offer (1 July 2019 – 30 June 2020) (PDF) Download
Revision of Interest Rate (PDF)
Revision of Interest Rate (PDF) Download
Notification of Sungei Choh, Rawang Branch Closure (PDF)
Notification of Sungei Choh, Rawang Branch Closure (PDF) Download
New, Secured & Simplified Log On Experience: HSBC Malaysia Mobile Banking App (PDF)
New, Secured & Simplified Log On Experience: HSBC Malaysia Mobile Banking App (PDF) Download
Amended Terms and Conditions for HSBC Memories Together Promotion (PDF)
Amended Terms and Conditions for HSBC Memories Together Promotion (PDF) Download
Relaunch of HSBC Platinum Credit Card (PDF)
Relaunch of HSBC Platinum Credit Card (PDF) Download
Amendments to the Terms and Conditions for HSBC Platinum Credit Card Programme (PDF)
Amendments to the Terms and Conditions for HSBC Platinum Credit Card Programme (PDF) Download
Terms & Conditions for HSBC Platinum Credit Card Programme Effective 15 July 2019 (PDF)
Terms & Conditions for HSBC Platinum Credit Card Programme Effective 15 July 2019 (PDF) Download
Interest Rates July 2019 (PDF)
Interest Rates July 2019 (PDF) Download
Amended Terms & Conditions for HSBC 2019 Cash Back Acquisition Promotion ("Promotion") (PDF)
Amended Terms & Conditions for HSBC 2019 Cash Back Acquisition Promotion ("Promotion") (PDF) Download
Revision of HSBC Bank Malaysia Berhad ("HSBC") Universal Terms and Conditions (PDF)
Revision of HSBC Bank Malaysia Berhad ("HSBC") Universal Terms and Conditions (PDF) Download
Revision of Base Rate (BR) and Base Lending Rate (BLR) (PDF)
Revision of Base Rate (BR) and Base Lending Rate (BLR) (PDF) Download
Termination of HSBC Mortgage Easy Cost Campaign ("Campaign") 2019 (PDF)
Termination of HSBC Mortgage Easy Cost Campaign ("Campaign") 2019 (PDF) Download
Revision of HSBC Time Deposit and Junior Accounts Interest Rates (PDF)
Revision of HSBC Time Deposit and Junior Accounts Interest Rates (PDF) Download
Smart Privileges Offer : Discontinuation of Senheng/SenQ Offer (1 May 2019 – 31 July 2019) (PDF)
Smart Privileges Offer : Discontinuation of Senheng/SenQ Offer (1 May 2019 – 31 July 2019) (PDF) Download
Migration of SAJ Holdings Bill Payment Service via ‘Pay a Bill’ to JomPAY (PDF)
Migration of SAJ Holdings Bill Payment Service via ‘Pay a Bill’ to JomPAY (PDF) Download
Revision of HSBC Bank Terms & Conditons For Personal Internet Banking (PDF)
Revision of HSBC Bank Terms & Conditons For Personal Internet Banking (PDF) Download
Smart Privileges Offer : Discontinuation of Marie France Bodyline offer (1-Nov-18 to 31-Oct-19) (PDF)
Smart Privileges Offer : Discontinuation of Marie France Bodyline offer (1-Nov-18 to 31-Oct-19) (PDF) Download
Revision of the Notice Relating to Personal Data Protection Act of HSBC Bank Malaysia Berhad ("HSBC Bank") and HSBC Amanah Malaysia Berhad ("HSBC Amanah") (PDF)
Revision of the Notice Relating to Personal Data Protection Act of HSBC Bank Malaysia Berhad ("HSBC Bank") and HSBC Amanah Malaysia Berhad ("HSBC Amanah") (PDF) Download
Smart Privileges T & C Offer revised : Sothys (1 September 2018 – 31 August 2019) (PDF)
Smart Privileges T & C Offer revised : Sothys (1 September 2018 – 31 August 2019) (PDF) Download
Smart Privileges Offer : Discontinuation of TGV Cinema offer (14 July 2018 – 14 July 2019) (PDF)
Smart Privileges Offer : Discontinuation of TGV Cinema offer (14 July 2018 – 14 July 2019) (PDF) Download
Changes in Qualification Criteria And Premier Fee Waiver Period For HSBC Premier/HSBC Amanah Premier Via Premier Family (PDF)
Changes in Qualification Criteria And Premier Fee Waiver Period For HSBC Premier/HSBC Amanah Premier Via Premier Family (PDF) Download
Termination of HSBC Advance TMD/TD-i Promotion ("Promotion") 2019 (PDF)
Termination of HSBC Advance TMD/TD-i Promotion ("Promotion") 2019 (PDF) Download
Amended Terms & Conditions For HSBC Moment Together Promotion (PDF)
Amended Terms & Conditions For HSBC Moment Together Promotion (PDF) Download
Amended Terms & Conditions For HSBC Moment Together Promotion (PDF)
Amended Terms & Conditions For HSBC Moment Together Promotion (PDF) Download
Amended Terms & Conditions For HSBC Premier Travel Mastercard Credit Card 2019 (PDF)
Amended Terms & Conditions For HSBC Premier Travel Mastercard Credit Card 2019 (PDF) Download
Smart Privileges Offers : Asterspring (1 March 2019 - 28 February 2020) (PDF)
Smart Privileges Offers : Asterspring (1 March 2019 - 28 February 2020) (PDF) Download
Smart Privileges Offers : Ogawa (1 March 2019 - 28 February 2020) (PDF)
Smart Privileges Offers : Ogawa (1 March 2019 - 28 February 2020) (PDF) Download
Smart Privileges Offers : Berjaya Tioman Resort and Ayu Spa, Berjaya Tioman Resort offer date revised (PDF)
Smart Privileges Offers : Berjaya Tioman Resort and Ayu Spa, Berjaya Tioman Resort offer date revised (PDF) Download
Smart Privileges Offer and T & C revised : Paradise Dynasty & Para Thai (1st March 2019 - 15th April 2019) (PDF)
Smart Privileges Offer and T & C revised : Paradise Dynasty & Para Thai (1st March 2019 - 15th April 2019) (PDF) Download
Amended Terms and Conditions for HSBC Greater Together Promotion (PDF)
Amended Terms and Conditions for HSBC Greater Together Promotion (PDF) Download
Terms & Conditions for HSBC Plaza Premium Lounge Programme 2019 (PDF)
Terms & Conditions for HSBC Plaza Premium Lounge Programme 2019 (PDF) Download
Terms & Conditions for HSBC Premier Travel Mastercard Credit Card (PDF)
Terms & Conditions for HSBC Premier Travel Mastercard Credit Card (PDF) Download
Updates to HSBC Premier Travel Credit Card Features (PDF)
Updates to HSBC Premier Travel Credit Card Features (PDF) Download
Notice on HSBC Base Rate (PDF)
Notice on HSBC Base Rate (PDF) Download
Extension of HSBC Premier TMD/TD-i Prmotion 2019 (PDF)
Extension of HSBC Premier TMD/TD-i Prmotion 2019 (PDF) Download
HSBC Balance Conversion Plan 2019 (PDF)
HSBC Balance Conversion Plan 2019 (PDF) Download
Credit Card-i Transactions on quasi-cash transaction and bill payment through HSBC Amanah Internet Banking, JomPay, and FPX are not eligible for Reward Points or Cashback (PDF)
Credit Card-i Transactions on quasi-cash transaction and bill payment through HSBC Amanah Internet Banking, JomPay, and FPX are not eligible for Reward Points or Cashback (PDF) Download
Amended Terms & Conditions for HSBC GO XS Promotion ("Promotion") (PDF)
Amended Terms & Conditions for HSBC GO XS Promotion ("Promotion") (PDF) Download
Service Tax (update) (PDF)
Service Tax (update) (PDF) Download
Samsung Pay Launch with HSBC Bank (PDF)
Samsung Pay Launch with HSBC Bank (PDF) Download
Revision of HSBC Bank Malaysia Berhad ("HSBC Bank") Universal Terms and Conditions (PDF)
Revision of HSBC Bank Malaysia Berhad ("HSBC Bank") Universal Terms and Conditions (PDF) Download
Extension of HSBC Step Up Savings Promotion (PDF)
Extension of HSBC Step Up Savings Promotion (PDF) Download
Amended Terms & Conditions for HSBC Go In Style Promotion (PDF)
Amended Terms & Conditions for HSBC Go In Style Promotion (PDF) Download
Revision of HSBC Amanah Branch Banking Hours (PDF)
Revision of HSBC Amanah Branch Banking Hours (PDF) Download
Extension of HSBC USD Time Deposit/Term Deposit-i Promotion (PDF)
Extension of HSBC USD Time Deposit/Term Deposit-i Promotion (PDF) Download
Smart Privileges Offers and T & C revised: Gadget Zone (1 August - 31 July 2019) (PDF)
Smart Privileges Offers and T & C revised: Gadget Zone (1 August - 31 July 2019) (PDF) Download
IMPORTANT: Please update your web browser (PDF)
IMPORTANT: Please update your web browser (PDF) Download
Amended Terms & Conditions for HSBC Premier Travel Mastercard Credit Card 2018 (PDF)
Amended Terms & Conditions for HSBC Premier Travel Mastercard Credit Card 2018 (PDF) Download
Amended Terms & Conditions for HSBC Premier World Credit Card 2018 (PDF)
Amended Terms & Conditions for HSBC Premier World Credit Card 2018 (PDF) Download
Amended Terms & Conditions for HSBC Balance Conversion Plan Programme (PDF)
Amended Terms & Conditions for HSBC Balance Conversion Plan Programme (PDF) Download
Discontinuation Of Complimentary Worldwide Takaful Travel Coverage For HSBC Visa Signature Credit Card (PDF)
Discontinuation Of Complimentary Worldwide Takaful Travel Coverage For HSBC Visa Signature Credit Card (PDF) Download
Discontinuation of Complimentary Worldwide Takaful Travel Coverage for HSBC Premier World (PDF)
Discontinuation of Complimentary Worldwide Takaful Travel Coverage for HSBC Premier World (PDF) Download
Revision of HSBC Bank Terms & Conditions for Personal Internet Banking (PDF)
Revision of HSBC Bank Terms & Conditions for Personal Internet Banking (PDF) Download
Introduction of HSBC Credit Card paper statement charges effective 1 January 2019 (PDF)
Introduction of HSBC Credit Card paper statement charges effective 1 January 2019 (PDF) Download
Smart Privileges Offer: Discontinuation of 101 Hair Care (1 March 2018 – 28 February 2019) (PDF)
Smart Privileges Offer: Discontinuation of 101 Hair Care (1 March 2018 – 28 February 2019) (PDF) Download
Amended Terms & Conditions for HSBC 0% Cash Instalment Plan ("CIP") Promotion ("Promotion") (PDF)
Amended Terms & Conditions for HSBC 0% Cash Instalment Plan ("CIP") Promotion ("Promotion") (PDF) Download
Revision Of Default Daily Purchase Limit For HSBC Visa Debit Card (PDF)
Revision Of Default Daily Purchase Limit For HSBC Visa Debit Card (PDF) Download
Extension of USD Time Deposit/Term Deposit-i Promotion ("Promotion") (PDF)
Extension of USD Time Deposit/Term Deposit-i Promotion ("Promotion") (PDF) Download
Discontinuation of HSBC Foreign Currency Account/-i Step Up Campaign ("Promotion") (PDF)
Discontinuation of HSBC Foreign Currency Account/-i Step Up Campaign ("Promotion") (PDF) Download
Smart Privileges Offers and T & C revised : Garmin, Cinnamon, PARKROYAL Penang Resort,Chatz Brasserie, PARKROYAL Kuala Lumpur and Okashi World (PDF)
Smart Privileges Offers and T & C revised : Garmin, Cinnamon, PARKROYAL Penang Resort,Chatz Brasserie, PARKROYAL Kuala Lumpur and Okashi World (PDF) Download
Smart Privileges Offer: Discontinuation of AirAsiaGo.com offers (9 October 2017 - 31 December 2018) (PDF)
Smart Privileges Offer: Discontinuation of AirAsiaGo.com offers (9 October 2017 - 31 December 2018) (PDF) Download
Financial Payment Exchange (FPX): A new way to make payment (PDF)
Financial Payment Exchange (FPX): A new way to make payment (PDF) Download
Amended Terms & Conditions for HSBC 0% Cash Instalment Plan ("CIP") Promotion (PDF)
Amended Terms & Conditions for HSBC 0% Cash Instalment Plan ("CIP") Promotion (PDF) Download
Services Tax (update) (PDF)
Services Tax (update) (PDF) Download
Amended Terms & Conditions for HSBC RM250 Cash Back Acquisition Promotion Card Dispute Form (PDF)
Amended Terms & Conditions for HSBC RM250 Cash Back Acquisition Promotion Card Dispute Form (PDF) Download
Amended Terms & Conditions for HSBC Visa Signature Credit Card Programme 2017/2018 ("Programme") (PDF)
Amended Terms & Conditions for HSBC Visa Signature Credit Card Programme 2017/2018 ("Programme") (PDF) Download
Amended Terms & Conditions For HSBC Platinum Reward Points Programme 2018 ("Programme") (PDF)
Amended Terms & Conditions For HSBC Platinum Reward Points Programme 2018 ("Programme") (PDF) Download
Updated List Of Participating Shopping Malls For Additional Reward Points (PDF)
Updated List Of Participating Shopping Malls For Additional Reward Points (PDF) Download
HSBC RM5 KFC Voucher Collection "Promotion": Spend and stand to get RM5 KFC Voucher at Participating Malls (9 June 2018 - 31 July 2018) (PDF)
HSBC RM5 KFC Voucher Collection "Promotion": Spend and stand to get RM5 KFC Voucher at Participating Malls (9 June 2018 - 31 July 2018) (PDF) Download
Amended Terms & Conditions for HSBC Premier Travel Credit Card 2018 (PDF)
Amended Terms & Conditions for HSBC Premier Travel Credit Card 2018 (PDF) Download
Revision of HSBC Amanah Malaysia Berhad Cardholder Agreement in Universal Terms and Conditions (PDF)
Revision of HSBC Amanah Malaysia Berhad Cardholder Agreement in Universal Terms and Conditions (PDF) Download
Amended Terms & Conditions For HSBC Premier Travel Mastercard Credit Card 2018 ("Programme") (PDF)
Amended Terms & Conditions For HSBC Premier Travel Mastercard Credit Card 2018 ("Programme") (PDF) Download
Amended Terms & Conditions for HSBC Premier Reward Points Programme 2018 ("Programme") (PDF)
Amended Terms & Conditions for HSBC Premier Reward Points Programme 2018 ("Programme") (PDF) Download
Amended Terms & Conditions for HSBC Visa Signature Credit Card Programme 2018 ("Programme") (PDF)
Amended Terms & Conditions for HSBC Visa Signature Credit Card Programme 2018 ("Programme") (PDF) Download
Amended Terms & Conditions For HSBC Platinum Reward Points Proramme 2018 ("Programme") (PDF)
Amended Terms & Conditions For HSBC Platinum Reward Points Proramme 2018 ("Programme") (PDF) Download
Amended Terms & Conditions For HSBC Advance Reward Points Programme 2018 ("Programme") (PDF)
Amended Terms & Conditions For HSBC Advance Reward Points Programme 2018 ("Programme") (PDF) Download
Amended Terms & Conditions for HSBC Amanah Premier World Mastercard Cash Back Proramme 2018 ("Programme") (PDF)
Amended Terms & Conditions for HSBC Amanah Premier World Mastercard Cash Back Proramme 2018 ("Programme") (PDF) Download
Amended Terms & Conditions for HSBC Amanah MPower Platinum Cash Back Programme 2018 ("Programme") (PDF)
Amended Terms & Conditions for HSBC Amanah MPower Platinum Cash Back Programme 2018 ("Programme") (PDF) Download
How to lodge complaints on retailers imposing surcharges for debit and credit card transactions (PDF)
How to lodge complaints on retailers imposing surcharges for debit and credit card transactions (PDF) Download
Amended Terms & Conditions For HSBC Premier World Credit Card 2018 (PDF)
Amended Terms & Conditions For HSBC Premier World Credit Card 2018 (PDF) Download
Customer Satisfaction Index (CSI) Survey Report for 2017 (PDF)
Customer Satisfaction Index (CSI) Survey Report for 2017 (PDF) Download
Migration of Digi and Majlis Perbandaran Johor Bahru Tengah Bill Payment Service via HSBC Personal Internet Banking 'Pay a Bill' to JomPAY (PDF)
Migration of Digi and Majlis Perbandaran Johor Bahru Tengah Bill Payment Service via HSBC Personal Internet Banking 'Pay a Bill' to JomPAY (PDF) Download
Change of Underlying Shariah Principle from Wadiah to Qard for HSBC Amanah Current & Savings Account-i (PDF)
Change of Underlying Shariah Principle from Wadiah to Qard for HSBC Amanah Current & Savings Account-i (PDF) Download
Revision of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad Universal Terms and Conditions (PDF)
Revision of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad Universal Terms and Conditions (PDF) Download
Amended Terms & Conditions For HSBC Bank Perks@Work Fitbit Promotion (PDF)
Amended Terms & Conditions For HSBC Bank Perks@Work Fitbit Promotion (PDF) Download
Smart Privileges Offer: Esquire Kitchen (PDF)
Smart Privileges Offer: Esquire Kitchen (PDF) Download
Smart Privileges Offer: McDonald's 10% Cash Back on PayWave purchases (PDF)
Smart Privileges Offer: McDonald's 10% Cash Back on PayWave purchases (PDF) Download
Revision of the Notice Relating to Personal Data Protection Act of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad (PDF)
Revision of the Notice Relating to Personal Data Protection Act of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad (PDF) Download
Discontinuation of HSBC Premier Complimentary Fare (PDF)
Discontinuation of HSBC Premier Complimentary Fare (PDF) Download
Changes in Points / Air Miles for HSBC Rewards Programme, HSBC Premier World Rewards Programme & HSBC Premier Travel Rewards Programme (PDF)
Changes in Points / Air Miles for HSBC Rewards Programme, HSBC Premier World Rewards Programme & HSBC Premier Travel Rewards Programme (PDF) Download
Smart Privileges Offers: MOG, Optical Arts and Sunglass Art Offers (PDF)
Smart Privileges Offers: MOG, Optical Arts and Sunglass Art Offers (PDF) Download
Amended Terms & Conditions For HSBC Happy Home Campaign 2018 (PDF)
Amended Terms & Conditions For HSBC Happy Home Campaign 2018 (PDF) Download
Amended Terms & Conditions for HSBC Happy Rewards Acquisition Promotion (PDF)
Amended Terms & Conditions for HSBC Happy Rewards Acquisition Promotion (PDF) Download
Revision of Base Rate (BR) and Base Lending Rate (BLR) (PDF)
Revision of Base Rate (BR) and Base Lending Rate (BLR) (PDF) Download
Amended Terms & Conditions For HSBC Premier Travel Rewards Programme (PDF)
Amended Terms & Conditions For HSBC Premier Travel Rewards Programme (PDF) Download
Amended Terms & Conditions for HSBC Happy Rewards Acquisition Promotion (PDF)
Amended Terms & Conditions for HSBC Happy Rewards Acquisition Promotion (PDF) Download
Amended Terms & Conditions For HSBC Premier Complimentary Fare Promotion 2018 (PDF)
Amended Terms & Conditions For HSBC Premier Complimentary Fare Promotion 2018 (PDF) Download
Amended Terms & Conditions for Debit Card Festive Cash Back Promotion (PDF)
Amended Terms & Conditions for Debit Card Festive Cash Back Promotion (PDF) Download
Terms & Conditions For HSBC Premier Travel Credit Card 2018 (PDF)
Terms & Conditions For HSBC Premier Travel Credit Card 2018 (PDF) Download
Terms & Conditions For HSBC Amanah Premier World Credit Card-i 2018 (PDF)
Terms & Conditions For HSBC Amanah Premier World Credit Card-i 2018 (PDF) Download
Pay your SYABAS bill with JomPAY via HSBC Personal Internet Banking (PDF)
Pay your SYABAS bill with JomPAY via HSBC Personal Internet Banking (PDF) Download
Special Deposit Facility to Remain until 31st March 2018 (PDF)
Special Deposit Facility to Remain until 31st March 2018 (PDF) Download
Revision of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad Universal Terms and Conditions (PDF)
Revision of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad Universal Terms and Conditions (PDF) Download
Amended Terms & Conditions For HSBC Visa Signature Credit Card Programme 2017/2018 (PDF)
Amended Terms & Conditions For HSBC Visa Signature Credit Card Programme 2017/2018 (PDF) Download
Amended Terms & Conditions For HSBC Platinum Reward Points Programme (B) 2017 (PDF)
Amended Terms & Conditions For HSBC Platinum Reward Points Programme (B) 2017 (PDF) Download
Amended Terms & Conditions For HSBC Premier World MasterCard Travel Programme 2017 (PDF)
Amended Terms & Conditions For HSBC Premier World MasterCard Travel Programme 2017 (PDF) Download
Beware of Scams (PDF)
Beware of Scams (PDF) Download
Amended Terms & Conditions For HSBC Advance Reward Points Programme 2017 (PDF)
Amended Terms & Conditions For HSBC Advance Reward Points Programme 2017 (PDF) Download
Amended Terms & Conditions for HSBC Platinum Reward Points Programme (B) 2017 (PDF)
Amended Terms & Conditions for HSBC Platinum Reward Points Programme (B) 2017 (PDF) Download
Discontinuation of the Maturity Instruction to Add Funds to a Foreign Currency Time Deposit from a Ringgit Account (PDF)
Discontinuation of the Maturity Instruction to Add Funds to a Foreign Currency Time Deposit from a Ringgit Account (PDF) Download
PayNet Direct Debit Mandate Display over HSBC Personal Internet Banking (PDF)
PayNet Direct Debit Mandate Display over HSBC Personal Internet Banking (PDF) Download
HSBC Premier Personal Line of Credit (PLOC) Facility (PDF)
HSBC Premier Personal Line of Credit (PLOC) Facility (PDF) Download
HSBC Oppo A37 Acquisition Promotion (PDF)
HSBC Oppo A37 Acquisition Promotion (PDF) Download
Smart Privileges Offer: Expedia Additional 10% OFF (PDF)
Smart Privileges Offer: Expedia Additional 10% OFF (PDF) Download
Smart Privileges Offer: Lazada RM25 OFF (PDF)
Smart Privileges Offer: Lazada RM25 OFF (PDF) Download
Discontinuation Of ATM Cards (PDF)
Discontinuation Of ATM Cards (PDF) Download
Cessation of Loungekey Programme for HSBC Premier World Credit Cards (PDF)
Cessation of Loungekey Programme for HSBC Premier World Credit Cards (PDF) Download
Important Notice on Ink-Stained Banknotes (PDF)
Important Notice on Ink-Stained Banknotes (PDF) Download
Discontinuation of Foreign Currency Demand Draft Issuance and Cheque Encashment Over the Counter by Non-Signatories effective 1st November 2017 (PDF)
Discontinuation of Foreign Currency Demand Draft Issuance and Cheque Encashment Over the Counter by Non-Signatories effective 1st November 2017 (PDF) Download
Amended Terms & Conditions for HSBC Advance Reward Points Programme 2017 (PDF)
Amended Terms & Conditions for HSBC Advance Reward Points Programme 2017 (PDF) Download
Amended Terms & Conditions for HSBC Platinum Reward Points Programme (B) 2017 (PDF)
Amended Terms & Conditions for HSBC Platinum Reward Points Programme (B) 2017 (PDF) Download
Revision of Base Rate (BR) and Base Lending Rate (BLR) (PDF)
Revision of Base Rate (BR) and Base Lending Rate (BLR) (PDF) Download
Faster and easier way to transfer funds (PDF)
Faster and easier way to transfer funds (PDF) Download
HSBC Air Miles Redemption at 3,000 Reward Points to 1,000 Air Miles (PDF)
HSBC Air Miles Redemption at 3,000 Reward Points to 1,000 Air Miles (PDF) Download
Pay Multiple Bills with JomPAY (PDF)
Pay Multiple Bills with JomPAY (PDF) Download
HSBC Visa Signature Credit Card Eligible Points Adjustment FAQ (PDF)
HSBC Visa Signature Credit Card Eligible Points Adjustment FAQ (PDF) Download
Important Notice for Visa Signature Credit Card cardholders (PDF)
Important Notice for Visa Signature Credit Card cardholders (PDF) Download
Signature card payments will no longer be accepted effective 1 July 2017 (PDF)
Signature card payments will no longer be accepted effective 1 July 2017 (PDF) Download
HSBC's Airmiles Redemption at 3,000 Reward Points to 1,000 Airmiles (PDF)
HSBC's Airmiles Redemption at 3,000 Reward Points to 1,000 Airmiles (PDF) Download
Notice on Change of Base Rate Methodology (PDF)
Notice on Change of Base Rate Methodology (PDF) Download
Bank Negara Malaysia (BNM) Notices on Foreign Exchange Administration (FEA) Rules (PDF)
Bank Negara Malaysia (BNM) Notices on Foreign Exchange Administration (FEA) Rules (PDF) Download
Supplementary cardholders' charges reflecting on Primary cardholder's statement (PDF)
Supplementary cardholders' charges reflecting on Primary cardholder's statement (PDF) Download
Migration of ASTRO Bill Payment Service via HSBC Personal Internet Banking 'Pay a Bill' and Telebanking to JomPAY (PDF)
Migration of ASTRO Bill Payment Service via HSBC Personal Internet Banking 'Pay a Bill' and Telebanking to JomPAY (PDF) Download
Discontinuation of Banking Paper Statements Effective 24 March 2017 (PDF)
Discontinuation of Banking Paper Statements Effective 24 March 2017 (PDF) Download
HSBC's Airmiles Redemption at 3,000 Reward Points to 1,000 Airmiles (PDF)
HSBC's Airmiles Redemption at 3,000 Reward Points to 1,000 Airmiles (PDF) Download
Supplementary Notice on Foreign Exchange Administration Rules - Measures to Promote the Development of Malaysian Financial Market (PDF)
Supplementary Notice on Foreign Exchange Administration Rules - Measures to Promote the Development of Malaysian Financial Market (PDF) Download
Termination Notice on IBG service to The Royal Bank of Scotland (PDF)
Termination Notice on IBG service to The Royal Bank of Scotland (PDF) Download
Termination of TM Bill Payment via HSBC Personal Internet Banking 'PAY A BILL' and Telebanking (PDF)
Termination of TM Bill Payment via HSBC Personal Internet Banking 'PAY A BILL' and Telebanking (PDF) Download
New Safe Deposit Lockers (SDL) Rental Charges Effective 10th September 2016 (PDF)
New Safe Deposit Lockers (SDL) Rental Charges Effective 10th September 2016 (PDF) Download
Sale of HSBC Brazil and Its Impact on HSBC Premier Customers (PDF)
Sale of HSBC Brazil and Its Impact on HSBC Premier Customers (PDF) Download
Tenaga Nasional Berhad (TNB) Change of Biller Account Number (PDF)
Tenaga Nasional Berhad (TNB) Change of Biller Account Number (PDF) Download
Amendments to the HSBC Platinum Reward Points Programme 2016 (PDF)
Amendments to the HSBC Platinum Reward Points Programme 2016 (PDF) Download
Debit Card Overseas & Card Not Present Transactions (PDF)
Debit Card Overseas & Card Not Present Transactions (PDF) Download
Remittance Services - Updated SmartForm & Supporting Documents (PDF)
Remittance Services - Updated SmartForm & Supporting Documents (PDF) Download
Reward Points Not Awarded for Purchases under Card Instalment Plans (PDF)
Reward Points Not Awarded for Purchases under Card Instalment Plans (PDF) Download
Upgrade of HSBC Visa Reward/ MasterCard Gold Credit Card to HSBC Visa Platinum Credit Card (PDF)
Upgrade of HSBC Visa Reward/ MasterCard Gold Credit Card to HSBC Visa Platinum Credit Card (PDF) Download
Migration of Term Deposit-i under Upfront Payment Scheme to Term Deposit-i under Standard Scheme (PDF)
Migration of Term Deposit-i under Upfront Payment Scheme to Term Deposit-i under Standard Scheme (PDF) Download
Reinstatement of Cash Back Feature for MPower Credit Card-i (PDF)
Reinstatement of Cash Back Feature for MPower Credit Card-i (PDF) Download
Revision of HSBC Amanah Cash Back Programme 2015 (PDF)
Revision of HSBC Amanah Cash Back Programme 2015 (PDF) Download
Notification on revised RENTAS transaction fee (PDF)
Notification on revised RENTAS transaction fee (PDF) Download
Online card purchase tips (PDF)
Online card purchase tips (PDF) Download
Notice on Bank Negara Malaysia's Guideline on Ibra' (Rebate) for Sale-Based Financing (PDF)
Notice on Bank Negara Malaysia's Guideline on Ibra' (Rebate) for Sale-Based Financing (PDF) Download
Back to top
